Aviation Operations Manager
22 hours ago
The General Manager oversees all aspects of the FBO, including customer relations, line operations, accounting, health, safety, and environmental functions. This role requires a strong leader who can promote a positive team environment and drive sales and marketing initiatives to better serve customers.
Key Responsibilities:
- Develop and implement strategies to increase sales and revenue growth.
- Conduct market analysis and competitor research to stay ahead of the competition.
- Manage and direct activities of subordinate supervisors and employees at the location.
- Establish a culture that promotes safety and quality control through daily observations, shift briefings, routine audits, monthly safety meetings, training, and documented safety procedures.
- Formulate and abide by procedures for use in the event of aircraft accidents, fires, or other emergencies.
- Develop and maintain good relations with the Airport and local government authorities, local community, tenants, and customers.
- Responsible for financial management of the base, including capital expenditures, forecasting, budgeting, audit performance, and expense management.
- Perform leadership functions, including conducting annual reviews, making hiring decisions, and managing performance of direct reports.
- Ensure employees receive company communications and necessary training, including safety, customer service standards, and company values.
- Develop and maintain good relations with the local community, tenants, and customers.
Requirements:
- Bachelor's Degree in Business, Aviation Management, or related field.
- Eight to ten years related experience and/or training with at least three years related general aviation management experience.
- Excellent leadership and people management skills.
- Ability to work in a dynamic and fast-paced operational environment.
- Knowledge of operational corporate policies and procedures.
- Analytical thinking, goal-directed leadership, and service-oriented performance.
- Demonstrated ability to develop and motivate personnel.
- Operational decision-making.
- Strong interpersonal and communicational skills, balanced with a high level of confidence to influence and present at all levels.
- Must be able to read, write, and understand the English Language.
- Bi-lingual ability preferred, but not required (Spanish, Portuguese, and French).
- Knowledge of Microsoft Outlook, Excel, Word, and web-based applications.
- Must possess a valid driver's license.
- Must be able to pass airport security background check.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications, and abilities.
Sheltair does not discriminate in employment opportunities or practices on the basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.
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