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Restaurant Operations Manager

4 weeks ago

North Bay Village, Florida, United States North Bay Inn Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at North Bay Inn. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage outlet, ensuring exceptional service quality and high standards of food preparation.

Key Responsibilities
  • Supervise and coordinate the daily operations of the outlet, including staff management, inventory control, and quality assurance.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Collaborate with other departments to ensure seamless service delivery and maintain high standards of quality.
  • Conduct regular staff performance reviews, provide coaching and training, and implement corrective actions as needed.
  • Ensure compliance with all relevant laws, regulations, and company policies, including health and safety standards.
  • Monitor and analyze sales data, customer feedback, and other key performance indicators to inform business decisions.
  • Develop and implement marketing strategies to promote the outlet and increase customer engagement.
  • Manage budgets, forecasts, and other financial reports to ensure accurate and timely financial information.
Requirements
  • Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
  • Proven track record of success in managing teams, improving customer satisfaction, and increasing revenue.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Knowledge of food safety and sanitation regulations, as well as relevant laws and regulations.
  • Ability to work effectively in a team environment, with a focus on collaboration and customer satisfaction.