Senior Retail Sales Associate

3 days ago


Crystal Lake, Illinois, United States Harbor Freight Tools Full time
About the Role

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our sales team, you will be empowered to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Upsell and cross-sell products to customers, promoting our full range of tools and accessories.
  • Maintain a safe and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management to ensure an attractive and well-stocked store.
  • Collaborate with colleagues to achieve sales targets and support store operations.
Requirements
  • High school diploma or equivalent required; prior retail or customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to lift up to 50 pounds, stand for long periods, and move quickly around the store.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Associate discounts and perks.


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