Tech Support Specialist
7 days ago
- Provide technical assistance with smartphone and automotive infotainment hardware and software, utilizing your expertise to troubleshoot and resolve complex issues.
- Prepare reference material for users by drafting operation instructions, ensuring that our clients have the necessary information to effectively use our products.
- Track customer issues and resolutions, maintaining accurate records and providing timely updates to our clients.
- Update the company website with tech tips and brief documents, sharing your knowledge and expertise with our clients and the wider community.
- Provide first-level contact and convey resolutions to customer issues, ensuring that our clients receive prompt and effective support.
- Properly escalate unresolved queries to the next level of support, working collaboratively with our team to resolve complex issues.
- Update customer data and produce activity reports, providing valuable insights and analytics to inform our business decisions.
- Walk customers through the problem-solving process, providing clear and concise guidance and support.
- Follow up with customers, provide feedback, and see problems through to resolution, ensuring that our clients receive exceptional customer service and support.
- Utilize excellent customer service skills and exceed customers' expectations, providing a positive and professional experience for our clients.
- Ensure proper recording, documentation, and closure, maintaining accurate records and ensuring that our clients receive timely and effective support.
- Recommended procedure modifications or improvements, sharing your expertise and knowledge to inform our business decisions.
- Preserve and grow your knowledge of help desk procedures, products, and services, staying up-to-date with the latest technologies and trends.
- Previous experience in IT, customer service, automotive, electronics, or other related fields, with a strong understanding of technical concepts and principles.
- Ability to build rapport with clients, providing exceptional customer service and support.
- Strong troubleshooting and critical thinking skills, with the ability to analyze complex issues and provide effective solutions.
- Positive and professional demeanor, with excellent communication and interpersonal skills.
- Car and electronics enthusiast, with a passion for technology and innovation.
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Tech Support Specialist
7 days ago
Pompano Beach, Florida, United States ZZ2 Full timeJob Title: Tech Support SpecialistWe are seeking a highly skilled Tech Support Specialist to join our team at ZZ2, an innovative automotive smart integration company.Job Summary:As a Tech Support Specialist, you will be responsible for resolving smartphone and connectivity issues for our clients. You will provide technical assistance with smartphone and...
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Garnishment Support Specialist
2 weeks ago
West Palm Beach, Florida, United States US Tech Solutions Full time{"title": "Garnishment Support Specialist", "description": "Role: PEO Garnishment Support SpecialistLocation: Remote OpportunityDuration: Contract PositionPay Rate: Competitive Hourly RateWork Hours/Shift availableMonday – Friday; 8am – 5pm ESTSorts and processes incoming garnishment files, ensuring timely and accurate case creation.Assigns and manages...
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Cardiovascular Tech Specialist
4 weeks ago
Pompano Beach, Florida, United States HCA Florida Northwest Hospital Full timeJob SummaryWe are seeking a highly skilled Cardiovascular Tech Specialist to join our team at HCA Florida Northwest Hospital. As a key member of our cardiovascular lab, you will play a critical role in assisting physicians and other lab personnel in clearing and preparing the Cath Lab room for procedures.Key ResponsibilitiesAssist in clearing and preparing...
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Cardiovascular Specialist
3 days ago
Pompano Beach, Florida, United States HCA Florida Northwest Hospital Full timeAbout the RoleWe are seeking a highly skilled and dedicated Cardiovascular Tech Specialist to join our team at HCA Florida Northwest Hospital. As a key member of our cardiovascular lab, you will play a critical role in assisting physicians and other lab personnel in providing exceptional patient care.Key ResponsibilitiesAssist in clearing and preparing the...
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Administrative Support Specialist
3 weeks ago
Pompano Beach, Florida, United States Broward Community College Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at Broward College. As an Administrative Support Specialist, you will provide administrative support to our department, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide administrative support to the department,...
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Administrative Support Specialist
3 weeks ago
Pompano Beach, Florida, United States Campbell Property Management Full timeAdministrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Campbell Property Management. This is a full-time opportunity to work in a dynamic and fast-paced environment, supporting the Property Manager and Board of Directors with administrative duties.Key...
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Multimodality Tech MRI Specialist
1 week ago
Pompano Beach, Florida, United States HCA Florida Northwest Hospital Full timeJob SummaryJob Title: Multimodality Tech MRIHCA Florida Northwest Hospital is seeking a skilled Multimodality Tech MRI to join our team. As a key member of our diagnostic imaging department, you will be responsible for performing a variety of technical procedures using Ultrasound for the purpose of detecting pathology.Responsibilities:Regulate the equipment...
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Administrative Support Specialist
3 days ago
Pompano Beach, Florida, United States Campbell Property Management Full timeAdministrative Support OpportunityWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative support to the Property Manager and Board of Directors, ensuring the smooth operation of our community association.Key Responsibilities:Provide exceptional customer...
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Technical Support Specialist
2 weeks ago
Pompano Beach, Florida, United States Express Employment Professionals Staffing Agency Fort Lauderdale Broward Full timeJob SummaryOur client, a fast-paced wholesale distributor servicing the marine industry, is seeking a skilled Technical Help Desk Specialist to provide technical assistance to computer system users. The ideal candidate will have excellent verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills. The role...
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IT Support Specialist
3 days ago
Pompano Beach, Florida, United States TECHNOGROUP Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at ComSys. As a key member of our technical staff, you will be responsible for providing Level 2 technical support in the maintenance and troubleshooting of critical systems, end-user devices, network technologies, printers, and VOIP.Key ResponsibilitiesContributing to a...
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Technical Support Specialist
2 weeks ago
Pompano Beach, Florida, United States Adecco USA Full timeTechnical Help Desk AgentAdecco USA is seeking a skilled Technical Help Desk Agent to join our team in Pompano Beach, FL. As a Technical Support Specialist, you will be responsible for the diagnosis, repair, and maintenance of hardware and software components to ensure the smooth operation of the Business.Key Responsibilities:Diagnose, analyze, and resolve...
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Administrative Support Specialist
5 hours ago
Pompano Beach, Florida, United States Broward Community College Full timeJob SummaryWe are seeking an experienced Administrative Specialist III to join our team at Broward College. This is a full-time temporary position that will provide administrative support to our North Health Science Vision/Cardio/PT department.Key ResponsibilitiesProvide administrative support to the department, including answering telephones, assisting...
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Administrative Support Specialist
4 weeks ago
Pompano Beach, Florida, United States UIC Government Services and the Bowhead Family of Companies Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at UIC Government Services and the Bowhead Family of Companies. As a key member of our team, you will provide critical support to our operations by maintaining and organizing files, managing mail, and performing various administrative...
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After-school Support Specialist in Pompano Beach
2 weeks ago
Pompano Beach, Florida, United States Wyndy LLC Full timeJob SummaryWe are seeking a dedicated and experienced individual to provide support and guidance to students in an after-school setting. As an After-school Support Specialist, you will create a safe and nurturing environment where students can engage in educational activities and complete homework assignments.Key ResponsibilitiesOrganize and supervise...
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Tech Support Specialist
2 weeks ago
West Palm Beach, Florida, United States MyBambu Full timeAbout MyBambuMyBambu is a cutting-edge fintech platform that provides innovative financial solutions to underserved communities. Our mission is to break down barriers to financial access and literacy, empowering users through a bilingual, user-friendly mobile experience.Job SummaryWe are seeking a highly skilled Tech Support Analyst to join our team. As a...
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Insurance Specialist
3 weeks ago
Pompano Beach, Florida, United States Patient Care America Full timePatient Care America is seeking a skilled Insurance Specialist I to join our team. As an Insurance Specialist I, you will play a critical role in ensuring that patients receive the necessary insurance benefits for their healthcare services. Your primary responsibilities will include verifying and validating patient insurance benefits, obtaining and...
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Procurement Specialist
3 weeks ago
West Palm Beach, Florida, United States FURNACE TECH INC Full time{"h2": "Procurement Specialist Role at Furnace Tech Inc.", "p": "At Furnace Tech Inc., a leading company in the repair and maintenance industry, we pride ourselves on using high-quality crematory refractory supplies and equipment for all our repair services. As a fully insured and corporate-approved nationwide service specializing in crematory service and...
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IT Procurement Specialist
3 days ago
Juno Beach, Florida, United States US Tech Solutions Full timeJob DescriptionAt US Tech Solutions, we are seeking a highly skilled IT Procurement Specialist to join our team. The successful candidate will be responsible for coordinating and managing the procurement of IT-related goods and services.Key Responsibilities:Develop procurement strategies to meet business needsNegotiate with suppliers to secure the best...
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Quality Control Specialist
7 days ago
Pompano Beach, Florida, United States Path Engineering Full timeJob Title: QC Lab Tech IJob Summary:We are seeking a highly skilled Quality Control Specialist to join our team at Path Engineering. As a Quality Control Specialist, you will be responsible for implementing and maintaining Quality Plans, conducting inspections on incoming materials, in-process batches, and completed batches, performing control testing and...
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Quality Control Specialist
2 weeks ago
Pompano Beach, Florida, United States Path Engineering Full timeJob Title: QC Lab Tech IAt Path Engineering, we are seeking a highly skilled Quality Control Specialist to join our team. As a Quality Control Specialist, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Implement and maintain Quality Plans to ensure compliance with regulatory requirements.Conduct...