Caregiving Coordinator

1 day ago


Honolulu, Hawaii, United States Home Instead - Vista, CA Full time
About the Role

We are seeking a highly skilled and compassionate Caregiving Coordinator to join our team at Home Instead - Vista, CA. As a key member of our client services team, you will play a vital role in ensuring the highest level of care and support for our clients.

Key Responsibilities
  • Match our CAREGivers with clients' schedules and needs, utilizing your exceptional communication and customer service skills.
  • Develop and manage client plans of care using non-medical services within our scope of practice.
  • Conduct quality assurance visits, phone calls, and other interactions to ensure client satisfaction and CAREGiver performance.
  • Monitor, mediate, and log client and CAREGiver activity, and follow up on assignments and service delivery.
  • Counsel CAREGivers on quality concerns and provide ongoing support and training.
  • Enter and maintain accurate client and CAREGiver schedules and records in our software system.
  • Maintain regular attendance to the office to execute job responsibilities.
  • Demonstrate open and effective communication with franchise owner, colleagues, and CAREGivers.
Requirements
  • Active CNA license (or able to be renewed).
  • A minimum of 1 year professional caregiving experience.
  • Must possess a valid driver's license for at least 3 years, with a clean driving record.
  • Must be adept with technology and utilization of smartphone technology.
What We Offer
  • Dental insurance.
  • Health insurance.
  • Paid sick time.
  • Paid Holidays.
  • Paid training.
  • Vision insurance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about caregiving and committed to delivering exceptional client services, we encourage you to apply for this exciting opportunity.


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