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Caregiving Professional

2 months ago

Honolulu, Hawaii, United States Home Instead - Vista, CA Full time
Job Title: Client Care Coordinator/CNA

We are seeking a compassionate and skilled Certified Nursing Assistant to join our team at Home Instead Honolulu. As a Client Care Coordinator/CNA, you will play a vital role in providing exceptional care to our clients and supporting our CAREGivers in their roles.

Key Responsibilities:
  • Conduct service calls and quality assurance visits to ensure the highest quality service to clients.
  • Develop and manage client plans of care using non-medical services within Home Instead's scope of practice.
  • Oversee quality assurance for all clients, including holding meetings to plan efforts and conducting service calls with prospective clients.
  • Develop and maintain positive relationships with clients through quality assurance visits, phone calls, and cards/special events.
  • Monitor, mediate, and log client and CAREGiver activity, and follow up on CAREGiver assignments and client service.
  • Counsel CAREGivers on quality concerns after client visits.
  • Conduct client/CAREGiver introductions/training, and personal care training as scheduled.
  • Enter and maintain accurate client and CAREGiver records in our software system.
  • Maintain regular attendance to the office to execute job responsibilities.
  • Demonstrate open and effective communication with franchise owner, colleagues, and CAREGivers.
Requirements:
  • High School diploma or equivalent.
  • Active CNA license (or able to be renewed).
  • A minimum of 1 year professional caregiving experience.
  • Must possess a valid driver's license for at least 3 years, with a clean driving record (no citations within the last two years).
  • Must be adept with technology and utilization of smartphone technology.
Benefits:
  • Dental insurance.
  • Disability insurance.
  • Flexible schedule.
  • Health insurance.
  • Paid sick time.
  • Paid time off.
  • Paid training.
  • Vision insurance.

Join our team and make a difference in the lives of our clients and CAREGivers. Apply today to become a part of our Home Instead family