Caregiver Coordinator

2 weeks ago


Honolulu, Hawaii, United States Home Instead - Vista, CA Full time
Job Title: Service Coordinator

We are seeking a highly skilled and compassionate Service Coordinator to join our team at Home Instead - Vista, CA. As a Service Coordinator, you will play a vital role in ensuring the highest level of care and satisfaction for our clients.

Key Responsibilities:
  • Match our CAREGivers with clients' schedules and needs, utilizing your exceptional communication and problem-solving skills.
  • Develop and manage client care plans, leveraging your CNA training and experience to provide non-medical services within our scope of practice.
  • Build and maintain positive relationships with clients through regular quality assurance visits, phone calls, and special events.
  • Monitor and mediate client and CAREGiver activity, ensuring seamless service delivery and follow-up as needed.
  • Counsel CAREGivers on quality concerns and provide training on personal care and client introductions.
  • Enter and maintain accurate client and CAREGiver schedules and records in our software system.
  • Attend regular office hours to execute job responsibilities and collaborate with the franchise owner and colleagues.
Requirements:
  • High School diploma or equivalent.
  • Active CNA license (or able to be renewed).
  • A minimum of 1 year professional caregiving experience.
  • Valid driver's license for at least 3 years, with a clean driving record.
  • Proficiency in technology and smartphone usage.
Benefits:
  • Dental insurance.
  • Health insurance.
  • Paid sick time.
  • Paid Holidays.
  • Paid training.
  • Vision insurance.

We offer a competitive salary of $20.00 per hour and a comprehensive benefits package. If you are passionate about delivering exceptional care and service, we encourage you to apply for this exciting opportunity.



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