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Lead Branch Manager

2 months ago

Monterey, California, United States WELLS FARGO BANK Full time
About This Role

Wells Fargo Bank is seeking a highly skilled and experienced Branch Manager to lead our National Branch Network team. As a key member of our Consumer, Small and Business Banking division, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports.

Key Responsibilities
  • Team Leadership: Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Customer Engagement: Lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business.
  • Operational Excellence: Execute policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and manage the allocation of people and financial resources for the branch.
  • Strategic Planning: Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Talent Development: Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements
  • Leadership Experience: 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Management Experience: 2+ years of leadership experience.
Desired Qualifications
  • Management Experience: Management experience including hiring, coaching, and developing direct reports.
  • Team Building: Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Analytical Skills: Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Critical Thinking: Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.