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Event Coordination Manager
2 months ago
Key Responsibilities:
- Assist members in scheduling, organizing, and executing private banquet events, including corporate, civic, and social gatherings.
- Engage in service-oriented sales and provide clear logistical support for all aspects of event planning.
- Collaborate closely with the Catering Director, Banquet Manager, and Banquet Chef to ensure all details align with member and guest expectations.
We are looking for a dynamic and experienced professional to lead the catering operations at Brookhaven.
Note: This role does not involve culinary responsibilities.
Specific Duties Include:
- Provide members and guests with information regarding calendar availability, policies, and pricing for private events.
- Conduct site visits and planning meetings to gather essential details and offer expert guidance.
- Prepare banquet contracts, compile menus, and create Banquet Event Orders (BEOs) while coordinating additional services as needed.
- Inspect room setups prior to events and greet hosts, introducing them to the banquet management team.
- Manage post-event communication, including thank-you notes and invoicing.
- Work in partnership with the Club Event Manager on club functions and resource management.
- Assist the Catering Director in promoting and marketing the club's event facilities to members.
- Provide feedback on events to identify future needs and implement improvements for optimal event quality.
- Generate necessary confirmation letters, sponsor letters, and invoicing documentation.
- Ensure accurate billing by reconciling catering tickets and following up on discrepancies.
- Maintain daily guarantees and manage changes to event BEOs.
- Create ongoing documentation for banquet, culinary, front desk, and housekeeping teams.
- Keep banquet software updated with all relevant information and communicate changes promptly to the appropriate departments.
- Participate in professional development and training to stay informed about new products and trends that enhance event experiences.
- Lead weekly BEO operations meetings and attend management meetings as needed.
- Perform additional duties as required.
Qualifications:
- A minimum of two years' experience in a high-volume catering environment, private club, or upscale hotel preferred.
- Strong verbal and written communication skills are essential.
- Proficiency in Microsoft Office Suite, including PowerPoint, Photoshop, and Publisher, with the ability to learn catering-specific software.
- Availability to work evenings and weekends is required.
- Physical requirements include sitting, walking, and light lifting as necessary.
All applicants must undergo drug testing as a condition of employment.