Sales Associate

7 hours ago


Scranton, Pennsylvania, United States La-Z-Boy Full time
Job Title: Sales Associate

La-Z-Boy Incorporated is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities:
  • Exceed sales and operational benchmarks by consistently executing the La-Z-Boy selling process and providing a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines, and effectively communicate this knowledge to customers.
  • Resolve customer inquiries and escalate appropriately when needed, ensuring a high level of customer satisfaction.
  • Promote in-home design program and maximize store promotions, marketing initiatives, and grassroots programs to drive sales growth.
  • Collaborate with support teams to ensure operational excellence and proper execution of all existing and new systems and administrative procedures.
Requirements:
  • High School Diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite and effective communication skills.
  • Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
Preferred Requirements:
  • Proficient in using various technology tools and software.
  • Strong organizational skills and advanced interpersonal and communication skills.

La-Z-Boy Incorporated is an equal opportunity employer and is committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work. If you are a qualified individual with a disability and require a reasonable accommodation to apply for or perform the essential functions of this role, please contact our recruiting team at [insert email address].


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