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Store Manager Trainee

4 weeks ago

Union, Kentucky, United States Insomnia Cookies Full time
Store Manager in Training

At Insomnia Cookies, we're seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for supervising and training a team of 2-5 employees, leading new staff onboarding and initial training, and conducting interviews for potential new hires.

Key Responsibilities:
  • Manage and train a team of employees to ensure excellent customer service and sales performance.
  • Lead new staff onboarding and initial training to ensure a smooth transition into the team.
  • Conduct interviews for potential new hires to ensure the best fit for our team.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards, including baking, uniform, and company policies.
  • Upsell and provide exceptional customer service to drive sales and customer satisfaction.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".