Retail Sales Lead

3 days ago

Union, Kentucky, United States Squishable Full time
About the Role

Squishable is a dynamic and creative company that values customer experience above all else. As a Retail Sales Lead, you will be responsible for shaping the voice and character of the Squishable store experience, ensuring that every customer interaction is exceptional and memorable.

Key Responsibilities
  • Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values
  • Enforce sales strategies, initiatives, and growth across all categories
  • Productivity Management: hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in-store products
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
  • Able to provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager
Requirements
  • Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
  • Passion for people A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
  • Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
  • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
  • Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
  • Ability to transport stock as may be required; lifting cartons up to 25 lb
What We Offer

We value, celebrate, and support diversity and inclusivity across our community and are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant's race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.

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