Orthopedic Scheduling Coordinator

3 weeks ago


Vancouver, Washington, United States Rebound Orthopedics & Neurosurgery Full time
Rebound Orthopedics & Neurosurgery Overview

We are a leading orthopedic and neurosurgical practice in the Portland-Vancouver area, offering a wide range of sub-specialties. Our team of top doctors provides exceptional patient-centered care, with a commitment to superior service, teamwork, and innovation.

We are seeking a per diem Patient Services Representative to work in our Orthopedic and Neurosurgery Call-Center. As a key member of our team, you will be responsible for accurately obtaining patient information, entering it into our practice management system, and coordinating patient appointments.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including a 401(K) retirement plan, employee assistance program, and sick time accrued based on FTE.

Key Responsibilities:
  • Support an environment that reinforces Rebound's mission and core values.
  • Book, coordinate, and reschedule patient appointments based on defined appointment protocol.
  • Relay necessary messages to staff via the patient chart.

Requirements:
  • One year customer service experience and/or medical office experience preferred.
  • Ability to manage a multi-phone line system.
  • Excellent interpersonal and communication skills.

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