Member Team Lead
4 weeks ago
As a Member Team Lead at Sam's Club, you will be responsible for assisting management with the supervision of associates in assigned areas of responsibility. This includes assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches and techniques. You will also be responsible for ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Key Responsibilities
* Assist management with supervising associates in assigned areas of responsibility
* Assign duties and communicate goals and feedback to associates
* Train associates on processes and procedures
* Provide direction and guidance on member service approaches and techniques
* Ensure compliance with company policies and procedures
* Support the Open Door Policy
What We Offer
* Competitive pay
* Performance-based bonus awards
* Health benefits, including medical, vision, and dental coverage
* Financial benefits, including 401(k), stock purchase, and company-paid life insurance
* Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Requirements
* 6 months retail experience, including operating front-end equipment
* 6 months customer service experience
* Must be 18 years of age or older
Preferred Qualifications
* Leading a front-end team
* Supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
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