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Assistant Store Manager

1 month ago

Frederick, Maryland, United States Patrick Street Store (Frederick, MD) Full time
Job Title: Assistant Store Manager

At Patrick Street Store in Frederick, MD, we are seeking an experienced Assistant Store Manager to lead our sales floor team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily store operations, managing customer service, and developing strategies to increase sales and revenue.

Key Responsibilities:
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitor product levels and ensure payroll costs and operating costs are managed to budget.
  • Lead the day-to-day operations of the sales floor and ensure that Team Members deliver excellent customer service to donors and customers.
  • Partner with community businesses and organizations to promote our mission and values.
  • Act as a Goodwill ambassador to the community and represent our organization in a professional and positive manner.
  • Develop and implement training programs to ensure that Team Members are well-trained and equipped to perform their duties and responsibilities.
  • Manage complex sales transactions, including customer returns, and ensure that Team Members are operating per company standards and procedures.
  • Travel to other locations to assist with store operations and attend training and development classes.
Requirements:
  • High School Diploma, GED, or equivalent work experience.
  • One-year work experience in Retail Management required.
  • One-year customer service experience required.
  • Proficient in Microsoft Office Suite.
  • Ability to pass a background check and drug screen, where applicable for position.
  • Ability to speak and read English proficiently.
Benefits:
  • Comprehensive Total Rewards package, including medical, dental, vision, and 401(k) plans.
  • Employer-funded Health Reimbursement Account (HRA).
  • Employee Assistance Program (EAP).
  • Paid Time Off, Sick, and Vacation.
  • Paid Holidays.

Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.