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Community Operations Coordinator

2 months ago

Ashland, Massachusetts, United States Simpson Housing LLLP Full time

Overview:
Simpson Housing is a prominent, fully-integrated real estate firm characterized by a vibrant entrepreneurial spirit.

With a legacy spanning 75 years, we have successfully acquired, developed, constructed, and managed luxury apartment communities in highly sought-after locations across the United States.

Our commitment to our Mission and Core Values drives us, and we firmly believe that our most valuable asset is our team.

Simpson Housing is dedicated to being a trusted leader in the multifamily sector.

Our mission focuses on delivering an exceptional employee experience, award-winning customer service, long-term value for our investors, and enhancing our local communities.


Responsibilities:
Community Operations Coordinator

  • Velo Forest Hills Apartment Homes (a premier class A 250 unit mid-rise community located on the MBTA Orange Line – just a few stops from downtown Boston – and in the desirable Forest Hills neighborhood) – Boston, MA
We are proud to have been recognized by our employees as a 2024 USA Best Workplace in

USA TODAY
As a vital member of our property operations team, your responsibilities will include:
Overseeing the property and on-site personnel in the absence of the Community Manager
Conducting tours and presenting the community in an engaging manner, assisting prospective residents in finding their ideal apartment home
Managing the community's financial performance to ensure adherence to budgetary and financial guidelines under the direction of the Community Manager
Ensuring the accuracy and timeliness of bank deposits
Administering late and non-sufficient fund charges
Maintaining precise resident records, processing all rents, deposits, fees, and all accounts payable functions as directed by the Community Manager
Issuing appropriate notices (e.g., late payments, evictions, NSF checks)
Monitoring local market trends and updating property comparables to stay competitive
Reporting and following up on service requests with the maintenance team; conducting service follow-ups with residents
Building strong relationships with our residents by providing exceptional customer service

Qualifications:
2 to 4 years of relevant multifamily property management experience (preferred but not mandatory)
Strong leadership and communication abilities
Familiarity with property management software (Yardi) preferred
Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook)

What Simpson Can Offer You:
As an industry leader, we recognize what it takes to thrive in today's competitive landscape.

Just as you possess unique skills, experiences, and personality traits, each of our positions offers a tailored set of benefits.


Simpson is proud to offer you:
Career apparel stipend
Commission bonuses on leases and renewals
Quarterly performance-based bonuses
Significant rent discounts (certain restrictions apply)
Highly competitive compensation
Health, dental, and vision insurance
Flexible spending accounts
Life and AD&D insurance
Disability insurance
401(k) plan with company match
Generous paid time off (PTO) program (FT and PT employees)
Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days

Education reimbursement
Why work for Simpson? You might want to ask one of our employees that question.

Our business is centered on community and enhancing the lives of those around us.

We strive to deliver happiness while managing our communities and residents, engaging in our local neighborhoods, and creating a rewarding experience for our employees.

Our supportive community of team members is welcoming and celebrates each other's differences. Their commitment to service continues to strengthen the Simpson name.


If this aligns with the type of company you aspire to work for, we would like to hear from you.

Discover where your talents can take you by applying today

Pay Range:
$30.00 per hour


This pay range is approximate, and the actual compensation may vary based on factors such as relevant job experience, education, training, and professional/industry certifications.

Please note this pay range does not include any additional compensation this position may be eligible for, such as commissions or bonuses.

To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applications are accepted on an ongoing basis.
Simpson Housing is an Equal Opportunity Employer

Job type:
Full-time

Schedule:
Monday to Friday, Day shift

Keyword Search:
Real Estate, Multifamily, Apartments, Community Coordinator, Assistant Business Manager, Rent Collection, Resident Retention, Bookkeeping, Yardi

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Location :
City: Boston
Location :
State/Province: MA