Customer Service Professional Medical

2 weeks ago


Willmar, Minnesota, United States Divine House Full time

Job Title: Medical Supply Customer Support Specialist

Company: Divine House

Description:

We are seeking an experienced Customer Support Specialist to join our team at Divine House. As a Customer Support Specialist, you will play a critical role in ensuring seamless interactions between our clients and our internal teams. Your primary responsibilities will include responding to client inquiries, processing orders, and coordinating delivery and pickup of equipment.

Key Responsibilities:

  • Respond to client inquiries via phone or email
  • Process orders accurately and efficiently, including coordination with physicians and state authorities
  • Responsible for maintaining confidentiality of client information and adhering to compliance and quality assurance standards

Requirements:

To succeed in this role, you must have strong problem-solving skills, excellent verbal and written communication skills, and interpersonal skills. A High School diploma or equivalent is required, with a two-year degree preferred in a related field. You should also possess strong computer skills and the ability to follow infectious disease and blood-borne pathogen control measures.

Estimated Salary Range: $40,000 - $55,000 per year, depending on experience and qualifications.



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