Customer Service Specialist
3 days ago
We are seeking a highly motivated Customer Service Specialist to join our team at Runnings. As a key member of our retail staff, you will play a vital role in providing exceptional customer service and contributing to the success of our store.
As a Customer Service Specialist, you will be responsible for assisting customers with their shopping needs, answering product-related questions, and resolving any issues that may arise. You will also be required to maintain a high level of product knowledge, particularly in regards to firearms, archery, and fishing equipment.
The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work well under pressure. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Estimated Salary: $40,000 - $60,000 per year, depending on experience and location.
Job Responsibilities- Greet customers as they shop in the retail store, assisting with customer service questions.
- Price store merchandise and make price changes as requested by store management.
- Stock and face merchandise on shelves as requested by store management.
- Assist in receiving freight and organizing incoming products as directed by store management.
- Responsible for assisting in cycle counts.
- Answer incoming telephone calls and handle appropriately.
- Handle customer transactions utilizing KCX cash register system.
- Responsible for accurate cash handling.
- Responsible for handling customer returns.
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