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Process Improvement Specialist
2 months ago
Position Overview:
Global Data Consultants is actively looking for a Process Improvement Specialist.
Role Summary:
The Process Improvement Specialist is responsible for designing and documenting operational workflows, while also managing and delivering solutions to innovative business unit concepts and trends through advanced technological avenues.
This role requires a deep understanding of stakeholder business needs and process management, translating these into specific telephony requirements.
Key Responsibilities:
As a Process Improvement Specialist, you will be integral in documenting and analyzing daily operations within the healthcare sector.
- Evaluate intricate workflows and procedures to ensure accurate documentation and enhance processes.
- Maintain meticulous documentation of all workflow components while ensuring data integrity.
- Generate clear, concise, and well-structured documentation for stakeholder comprehension.
- Create comprehensive process documents to serve as references for leadership.
- Skillfully develop detailed process maps using various tools to visually depict workflows.
- Construct process flowcharts and diagrams.
- Incorporate detailed process documents into relevant telephony systems.
- Collaborate effectively with various stakeholders.
- Present findings and recommendations in a clear manner to project teams and stakeholders.
- Observe and document natural workflows without interference, identifying gaps and opportunities for enhancement.
Essential Qualifications:
- Proven ability to analyze and document complex business processes.
- Capability to gather and interpret pertinent data and information.
- Strong attention to detail with analytical thinking and problem-solving skills.
- Effective project management capabilities.
- Ability to manage multiple projects concurrently, working collaboratively and independently.
- Advanced proficiency in MS Word, Outlook, Excel, and Visio.
- Exceptional verbal and written communication skills.
- Ability to foster positive relationships with stakeholders and internal teams.
Educational Background:
A Bachelor's degree in Business Administration, Computer Science, or a related field from an accredited institution, along with five years of relevant experience.
Preferred Qualifications:
- Experience in a clinical setting is preferred.
- Background in telephony is advantageous.
About Global Data Consultants:
At Global Data Consultants, you will be at the forefront of technological advancements. We are a comprehensive staffing and IT service organization dedicated to making a positive impact in our communities by discovering, developing, and implementing innovative solutions.
Why Join Us?
- Access to Cutting-Edge Technology and Innovation
- Opportunities for Career Advancement
- Employee-Centric Work Environment
- Comprehensive Benefits Package
- Generous Vacation Policy
Commitment to Diversity:
Global Data Consultants is an equal opportunity employer, welcoming applicants from diverse backgrounds. Our mission is to empower our teams to reach their full potential and support their professional development, regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
In compliance with federal law, all individuals hired will be required to verify their identity and eligibility to work in the United States and complete the necessary employment eligibility verification forms upon hire.
