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Event Planning Specialist

2 months ago

Denver, Colorado, United States free-classifieds-usa Full time

Job Summary: We are seeking a highly skilled Event Coordinator to join our team at Marriott International. As an Event Coordinator, you will be responsible for planning and executing events that exceed our guests' expectations.

Key Responsibilities:

  • Process all reservation requests, changes, and cancellations in a timely and efficient manner.
  • Identify guest reservation needs and determine the most suitable room type and rate.
  • Explain hotel policies and procedures to guests, including guarantee, special rate, and cancellation policies.
  • Accommodate and document special requests, such as room upgrades or amenities.
  • Answer questions about hotel facilities and services, including room accommodations.
  • Follow sales techniques to maximize revenue and ensure accurate billing.
  • Communicate with guests and colleagues to resolve any issues or concerns.
  • Input and access data in reservation systems to ensure accuracy and efficiency.

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of reservation systems.
  • Ability to lift up to 10 pounds and stand for long periods.

Benefits:

  • Competitive hourly rate of $18.50.
  • Healthcare benefits, flexible spending accounts, and 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Life insurance and disability coverage.
  • Other benefits may be available.