Quality Assurance Manager

2 weeks ago


Spring, Texas, United States Sanhua International Full time
Job Overview

Sanhua International is seeking a highly skilled Quality Manager to join our Commercial Business team. As a key member of our team, you will be responsible for ensuring product quality meets or exceeds customer expectations.

Key Responsibilities
  • Customer Issue Resolution: Investigate customer complaints, analyze root causes, and work with internal and external teams to provide root cause and corrective actions.
  • Quality Improvement Initiatives: Lead continuous improvement efforts by identifying areas for enhancement in products/services based on customer feedback, quality data, and industry best practices.
  • Data Analysis and Reporting: Create, collect, analyze, maintain, and interpret quality data to identify trends, patterns, and areas for improvement.
  • Sales Quality Support: Collaborate with sales team to establish quality requirements and prepare 8D reports.
Requirements
  • Bachelor's degree plus a minimum of 3 years of professional experience in HVAC/Refrigeration Industry or 5 plus years of professional experience in HVAC/Refrigeration Industry.
  • Valid US Passport with no travel restrictions.
  • Minimum of 50% travel.
  • Proficiency in Microsoft office.
  • Spanish/ Mandarin, speaking is a preferred.

This is a fully remote position.



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