Information Technology Support Intern
2 weeks ago
We are seeking a highly motivated and detail-oriented IT Support Intern to join our team at Milliman. As an IT Support Intern, you will be responsible for providing technical assistance to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities- Provide helpdesk support for comprehensive end-user systems, including hardware, software, networking, and telecommunications.
- Prioritize tickets based on urgency and/or priority, and complete thorough research and analysis to resolve issues.
- Physically install and configure new hardware, software, and systems, and relocate existing equipment as needed.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Creates, updates, and reviews documentation, and contributes to the IT knowledge base.
- Knowledge of Windows Operating Systems, Microsoft Windows 10/11, and Office 365 Suite.
- Hands-on hardware troubleshooting experience.
- Basic TCP/IP networking knowledge.
- Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum).
- Candidate must currently be pursuing a bachelor's or master's degree.
- Competitive hourly rate of $23 - $39, depending on education, experience, and qualifications.
- Opportunity to work with a leading expert in healthcare financing and delivery.
- Chance to develop skills and gain experience in IT support and technical troubleshooting.
- Collaborative and dynamic work environment.
Interested candidates should submit their application by December 23, 2024. We are an equal opportunity employer and welcome applications from diverse candidates.
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