Banquet Services Coordinator

6 days ago


San Antonio, Texas, United States Hotel Emma Full time
Job Title: Banquet Houseperson

Salary: $13.00 per hour, plus gratuity

Company Overview:

At Hotel Emma, we strive to provide exceptional service and create unforgettable experiences for our guests. As a Banquet Houseperson, you will play a vital role in ensuring the success of our banquet functions.

Job Description:

We are seeking a highly motivated and detail-oriented individual to join our banquet team. The successful candidate will be responsible for providing excellent service to our guests, maintaining high standards of quality and cleanliness, and working collaboratively with other team members to achieve our goals.

Main Responsibilities:

  • Maintain all conference operation locations and set specifications as described on Banquet Event Orders.
  • Cross-utilize in other areas of banquets, such as serving, bartending, coat check, and more.
  • Clean function rooms prior to setup.
  • Set equipment to daily work sheet specifications.
  • Provide required amenities as directed by BEO standards.
  • Refresh meeting rooms during breaks.
  • Break down meeting rooms as soon as possible after the end of the function.
  • Complete special projects as directed by department management.
  • Supply manual labor to meet/exceed guest needs involving delivery and pick-up of equipment, boxes, materials, etc.
  • Accommodate special customer needs for food and beverage functions.
  • Care for and maintain equipment.
  • Pick up linen daily, sort, and store in proper areas.
Required Skills and Qualifications:
  • Ability to read and understand instructions on the use of equipment, tools, safety rules, and methods and procedures.
  • Able to hear and communicate clearly.
  • Basic food and beverage knowledge, positive guest service skills, ability to work at a fast pace.
  • Able to work independently.
Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up to 50 pounds. Prolonged standing, pushing, stretching, bending, and kneeling without restrictions. Schedule will reflect business demands. Long and unusual hours may be required on occasion.


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