Client Support Specialist

2 weeks ago


Independence, Ohio, United States Hunter International Recruiting Full time

Customer Care Associate

Location: Independence, OH

Attractive Compensation and Benefits

The Customer Care Associate is responsible for managing customer orders and serves as the primary liaison between clients and operational teams.

Key responsibilities include:

  • Processing customer orders received through various channels such as phone, fax, and email.
  • Providing pricing and delivery details to clients, including those from international markets.
  • Handling customer sample requests, Material Safety Data Sheets (MSDS), and technical documentation inquiries.
  • Monitoring inventory levels, confirming shipping dates, and addressing any issues that arise.
  • Managing E-commerce functions, including Electronic Data Interchange (EDI) and web-based order transactions.
  • Reconciling monthly consignment accounts and ensuring accurate customer master records.
  • Maintaining data accuracy and timeliness to enhance business performance, while actively engaging in Sales and Operations Planning processes.
  • Adhering to Quality and Environmental, Health, Safety, and Security policies, along with compliance to ISO 9001 and RC14001 management system standards relevant to this role.

Requirements for the Customer Care Associate:

  • Preferred experience with SAP systems.
  • Familiarity with EDI and a solid understanding of internet and E-commerce practices.
  • Some college education is preferred; an associate degree is desirable.
  • A minimum of 1-3 years in chemical customer service or at least 3 years in a customer service role.
  • Experience with international order processing is preferred.
  • Proficiency in MS Office and strong computer skills.
  • Professional and service-oriented communication skills.
  • Ability to prioritize tasks and make informed decisions while meeting deadlines.
  • Capable of working independently with minimal supervision.
  • Excellent interpersonal skills and the ability to collaborate effectively within a team environment.


  • Independence, Ohio, United States RNG CONSULTING INC Full time

    Position OverviewJoin RNG CONSULTING INC as a full-time Client Engagement Specialist, where you will have the opportunity to elevate your career in a supportive environment that prioritizes employee growth. Below are the specifics of the role:Perks of Joining Us:Exclusive employee discountsFlexible working hoursOpportunities for professional...


  • Independence, Ohio, United States Hunter International Recruiting Full time

    Customer Service RepresentativeLocation: Independence, OHCompetitive Compensation and BenefitsThe Customer Service Representative is responsible for managing customer orders and serves as the primary communication link between clients and operational teams.This role involves various tasks including:Processing customer orders received through multiple...


  • Independence, Ohio, United States Hunter International Recruiting Full time

    Customer Service RepresentativeLocation: Independence, OHCompetitive Compensation and BenefitsThe Customer Service Representative is responsible for managing customer orders and serves as the primary liaison between clients and various operational departments, including scheduling, quality assurance, production, shipping, and sales.Key...


  • Independence, Ohio, United States RNG CONSULTING INC Full time

    Position OverviewImmediate opportunity for a Full-Time Client Engagement Specialist - Competitive CompensationAt RNG CONSULTING INC, we aim to foster enduring connections with our clients' marketing audience and deliver their most dedicated customers. This role involves direct interaction with clients and managing sales responsibilities within our retail...


  • Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Position OverviewThis role offers a competitive hourly wage ranging from $16.00 to $20.00, based on the applicant's availability and experience in customer service environments.Benefits Include:• 401(k) plan• Paid vacation• Weekly pay with performance bonuses• Opportunities for career advancement• Comprehensive medical, dental, and vision...


  • Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Job OverviewThis role offers a competitive hourly wage ranging from $16.00 to $20.00, influenced by the applicant's availability and experience in customer service environments.Benefits Include:• 401(k) plan• Paid vacation• Weekly compensation with performance bonuses• Opportunities for career advancement• Comprehensive medical, dental, and vision...


  • Independence, Ohio, United States Harrison Gray Search & Consulting Full time

    Job DescriptionAbout the Role:The Client Service Specialist is a key member of our team at Harrison Gray Search & Consulting, responsible for building and maintaining strong relationships with our clients. This role involves providing exceptional customer service, supporting the growth and development of our business, and ensuring that our clients receive...


  • Independence, Ohio, United States CSA Group Testing & Certification, Inc. Full time

    Position:Client Services Representative Level IAt CSA Group, we are committed to assembling a workforce that aims for excellence in fostering a safer and more sustainable environment.For nearly a century, we have been pioneers in developing engineering standards and products, with a global footprint spanning Europe, Asia, and North America.As a reputable...


  • Independence, Ohio, United States SSS Of Parma Full time

    Job OverviewPOSITION SUMMARYThe Administrative Support Specialist plays a crucial role in facilitating various administrative tasks within a private label organization.KEY ATTRIBUTESIdeal candidates are proactive, self-driven, effective communicators, and exceptionally organized. They should possess the ability to anticipate needs, focus on results, and...


  • Independence, Ohio, United States Bilingual Therapies Full time

    Job OverviewBilingual Therapies is seeking a highly motivated and experienced Paraprofessional to join our team. As a Paraprofessional Support Specialist, you will play a vital role in supporting teachers in the classroom, assisting students, and fostering a positive learning environment.Key Responsibilities:Classroom Support: Assist teachers with classroom...


  • Independence, Ohio, United States Harrison Gray Search & Consulting Full time

    Job DescriptionThe Opportunity:Harrison Gray Search & Consulting is seeking a highly skilled Client Service Specialist to join our team. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.About the Role:This is a...


  • Independence, Ohio, United States The Cleveland Clinic Full time

    Position OverviewThe Patient Support Specialist I plays a crucial role in enhancing the patient experience by managing various administrative and support tasks. This position is essential in ensuring that all patient inquiries and issues are addressed promptly and effectively.Key ResponsibilitiesPerform cash application and data entry tasks with accuracy and...


  • Independence, Ohio, United States New Story School Full time

    About the RoleWe are seeking a highly motivated and dedicated Behavioral Support Specialist to join our team at New Story School. As a key member of our educational organization, you will play a vital role in supporting students with autism or emotional/behavioral disorders.Key ResponsibilitiesApply behavioral science principles to assist in the education...


  • Independence, Ohio, United States Haugland Learning Center LLC Full time

    Job DescriptionAre you passionate about education and dedicated to supporting students with special needs? Do you want to join a dynamic team that prioritizes student success and well-being?Haugland Learning Center LLC is seeking a qualified Behavioral Support Specialist to join our team. As a key member of our educational community, you will play a vital...


  • Independence, Ohio, United States New Story Schools Full time

    About the RoleWe are seeking a highly skilled and dedicated Education Support Specialist to join our team at New Story Schools. As a key member of our staff, you will play a vital role in supporting the education and behavior management of our students.Key ResponsibilitiesApply the principles of behavioral science to assist in the education and management of...


  • Independence, Ohio, United States New Story Schools Full time

    About the RoleWe are seeking an experienced Early Intervention Specialist to join our team at New Story Schools. As an Early Intervention Specialist, you will play a critical role in supporting the educational and behavioral goals of our students, with a special focus on those with Individualized Education Programs (IEPs).Key ResponsibilitiesEmpower Student...


  • Independence, Ohio, United States Bright Beginnings ESCNEO Full time

    Position OverviewSalary: Compensation ranges from $35,700 to $49,980 based on experience level.About Us: Bright Beginnings is dedicated to providing essential services throughout Cuyahoga County and the State of Ohio, aimed at empowering families to foster the growth, learning, and development of their children. Our organization proudly supported over 60,000...


  • Independence, Ohio, United States Insurance Systems Group, Inc. Full time

    Job OverviewJoin Insurance Systems Group, Inc., a premier independent insurance provider committed to creating a supportive workplace. Our team's collective dedication to client satisfaction distinguishes us in the insurance sector. We are in search of a licensed Property & Casualty Commercial Insurance Customer Service Representative to enhance our team and...


  • Independence, Ohio, United States Priority1 Full time

    Overview of the PositionAt Priority1, we are dedicated to more than just filling positions; we are committed to cultivating careers within a supportive and dynamic work environment. We seek out talented individuals who can provide exceptional support and adapt swiftly to the evolving logistics landscape.As a growing nationwide organization, we are currently...

  • Technical Specialist

    4 hours ago


    Independence, Ohio, United States CSA Group Testing & Certification, Inc. Full time

    Job SummaryThe Technical Specialist supports CSA Group's account acquisition and growth by interfacing with clients, assisting Strategic Account Managers, Technical Account Managers, and other personnel with quoting and project development, coordination, and execution. Must interact with clients to learn their needs and generate services in order to fulfill...