Strategic Retail Operations Manager

1 week ago


Bethesda, Maryland, United States Apple Full time

As a Strategic Retail Operations Manager, you will inspire teams to deliver exceptional customer experiences and drive the development of your management talent at Apple. Your role is complex and challenging due to the multifaceted nature of each location, which encompasses sales, training, technical support, and business-focused segments.

You will lead your staff to maintain peak performance by working closely with them and continually refocusing your teams on providing a high-quality experience for each customer at the Apple Store. This involves analyzing key metrics, including customer and employee feedback, and providing guidance for each store to achieve market goals.

To succeed in this role, you must combine executive vision with field execution to contribute to the future success of Apple. You will bridge the worlds of retail and corporate, driving business growth and innovation while maintaining a commitment to excellence in every aspect of the operation.

At Apple, we are dedicated to creating an inclusive work environment that values diversity, equity, and inclusion. We strive to be a workplace where everyone feels welcome, valued, and empowered to do their best work.

**Estimated Salary:** $120,000 - $180,000 per year, depending on experience and qualifications

This role is based at our stores, where you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. If you are a results-driven leader with a passion for retail operations, we encourage you to apply for this exciting opportunity.



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