Customer Service Representative

1 month ago


Marietta, Pennsylvania, United States Lisa Allen - State Farm Agent Full time
Job OverviewAre you looking for a challenging and rewarding career in customer service? We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.

Key Responsibilities:
  • Manage incoming calls and customer inquiries
  • Assess customer needs and provide solutions
  • Take detailed notes and complete processes
  • Retain current customers through excellent customer service
  • Work collaboratively with our team to achieve common goals
  • Write insurance policies and customize coverages for clients
  • Submit claims and resolve billing issues
Requirements:
  • Enthusiasm for the insurance industry and its products
  • Detail-oriented and proactive in problem-solving
  • Dedicated to customer service and satisfaction
  • Ability to learn computer functions and work in a team environment
  • Excellent communication and interpersonal skills
  • Time management and organizational skills
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
Benefits:
  • Competitive hourly pay and commission/bonus structure
  • Paid time off and flexible hours
  • Reimbursement for licensing up to $500 (90 days of employment required)
  • Continuing education application and renewal fees paid for
  • A great work-life balance and opportunities for advancement
If you are a motivated and customer-focused individual, please submit your application. We look forward to reviewing your qualifications and discussing the next steps in the interview process.

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