System Onboarding Specialist
5 days ago
About Purelight Power:
We're a cutting-edge company dedicated to delivering exceptional customer experiences. Our team works collaboratively to provide innovative solutions and outstanding services.
Job Summary:
We're seeking an experienced System Onboarding Specialist to join our team. In this critical role, you'll ensure smooth system onboarding processes for our clients. Your focus will be on delivering exceptional support and education through virtual appointments and other means.
Key Responsibilities:
- Virtual Appointments: Provide clients with comprehensive education about their solar systems, connect systems to the internet, and offer login information.
- Administrative/Customer Relations: Communicate with clients, colleagues, and supervisors to ensure seamless operations.
- Maintenance: Collaborate with the Post Installation Manager to track progress and drive growth.
Requirements:
- Prior experience in customer-facing roles such as hospitality, sales, or public relations.
- Prior experience in administration or customer service.
- Superb communication and interpersonal skills.
- Ability to multitask and manage competing priorities.
- Proficiency in Microsoft Office and Google Suite.
- Prior experience in solar energy industry an asset.
Perks and Benefits:
Purelight Power offers excellent benefits including paid holidays, medical/dental insurance, work-life balance, and opportunities for career advancement. The estimated salary range for this role is $60,000 - $75,000 annually.
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