Advanced Surveillance System Installation Specialist
6 days ago
Cook Solutions Group, a leading provider of managed services, is seeking an experienced Implementations Technician to join its team in Medford, OR. As a key member of the Managed Services Team, you will be responsible for installing, configuring, and troubleshooting advanced surveillance systems, ensuring seamless integration with existing infrastructure.
The ideal candidate will possess extensive knowledge of video surveillance technologies, including cloud-based solutions and AI-powered security systems. A background in networking, system administration, or IT support is highly desirable. If you have a passion for delivering exceptional customer experiences and are proficient in installing, configuring, and troubleshooting complex systems, we encourage you to apply.
Key responsibilities include:
- System Installation: Install, configure, and set up surveillance equipment, including cameras, servers, video recorders, network devices, and other related hardware and software.
- Project Management Board/Ticketing System Monitoring: Monitor the Project Management Board/Ticketing System for assigned tasks and respond promptly to support requests.
- Customer Support: Provide world-class customer service, answering phones, and addressing customer inquiries in a timely manner.
- Troubleshooting: Troubleshoot issues with minimal assistance and escalate when required, ensuring prompt resolution of technical problems.
This role offers a competitive salary range of $45,600 - $54,000 per annum, based on experience, and a comprehensive benefits package, including health insurance, 401(k) retirement plan, paid time off, and more.
We value our employees' growth and development, providing opportunities for professional advancement and training. If you're looking for a challenging and rewarding career with a dynamic company like Cook Solutions Group, apply now
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