Optical Advisor
2 days ago
At EssilorLuxottica, we're passionate about delivering exceptional vision care to our customers. As an Optical Advisor, you'll play a vital role in ensuring our patients receive the highest quality optometric care.
Key Responsibilities:- Deliver the LensCrafters Experience by providing exceptional customer service and ensuring all patients receive the highest quality optometric care.
- Integrate the Brand Story and execute the patient experience/behaviors seamlessly, linking the doctor and retail functions together.
- Perform pre-examination testing with accuracy and attention to detail, explaining all measurements and answering patient questions.
- Provide coaching and guidance to patients on the care and handling of contact lenses.
- Responsible for the maintenance and disinfection of contact lens inventory, providing clinical support to the Optometrist as needed.
- High School graduate or equivalent.
- Strong customer service skills (internal and external).
- Knowledge of current fashion trends.
- Strong communicator and listener.
- Problem-solving ability.
- Familiarity with cash register, computers, and calculators.
- Organization skills.
- Sales skills.
- Strong basic math skills.
- Knowledge of office and store merchandise.
- Previous experience in customer service, retail, and/or optical.
- Strong interpersonal skills.
We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
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