Product Specialist Advisor
5 days ago
Camping World Holdings, Inc. is seeking a highly skilled Product Specialist Advisor to join our team. As a Product Specialist Advisor, you will play a crucial role in providing exceptional customer service and ensuring a seamless experience for our customers.
Key Responsibilities:- Interact with customers to determine their specialized product needs and provide personalized recommendations.
- Review each job for proper sizing, colors, placement, and prior to scheduling job for installation.
- Maintain and update prepayment logs and keep customers informed of work progress.
- Schedule installation appointments with designated service staff members.
- Monitor daily parts traffic and receive parts for installations.
- Inspect vehicle to ensure proper parts are ordered.
- Provide excellent overall customer service and maintain a safe and clean work area.
- Cross-train to perform other duties as necessary.
- High School diploma or GED equivalent preferred.
- At least one year of sales experience is preferred.
- At least one year of previous RV or camping product experience is preferred but not required.
- Ability to work daily on a computer and perform internet searches as needed.
- Excellent organization and follow-up skills are required.
- Knowledge of Service Department procedures and policies is preferred.
- A valid driver's license may be required.
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
- Periods of standing, stooping, crawling, and bending.
The pay range for this role considers several factors, including skill sets, experience, and training. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $30,000.
Pay Range: $14.00-$16.33 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on-the-job training opportunities. Full-time associates are offered a comprehensive benefit package, including medical, dental, vision, and more. Part-time associates are offered access to dental & vision coverage. For more information, please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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