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Field Service Operator

2 months ago

East Stroudsburg, Pennsylvania, United States FirstEnergy Full time

Position Overview:

FirstEnergy Pennsylvania Electric Company, a division of FirstEnergy Corp., is looking for an Electric Service Technician to join our team at the Stroudsburg Service Center. This position involves overseeing a small team of service personnel, managing customer service inquiries, conducting routine maintenance tasks, and requires a minimum of two years of experience as a Lineman 1st Class - HS. A valid Class A Commercial Driver's License (CDL) is essential, along with a willingness to work flexible hours and in various environmental conditions.

Key Responsibilities:

  • Lead a service crew or carry out service operations
  • Address customer service inquiries and urgent situations
  • Execute scheduled maintenance activities
  • Install instrument transformers and electric meters
  • Take on supervisory duties
  • High school diploma with a solid understanding of transmission and distribution systems
  • Knowledge of company safety protocols and possession of a First Aid Certificate
  • Valid Class A CDL is mandatory
  • Prepared to work irregular hours and under unique conditions

Employee Benefits:
FirstEnergy provides competitive compensation, performance incentives, retirement plans, savings programs, as well as medical, dental, vision, and life insurance options. We also offer skills development training and employee recognition programs to foster a diverse workforce.

Commitment to Safety:
FirstEnergy places a high priority on safety across all operations, ensuring a secure working environment and promoting public safety.

Classification:
This position is classified under the Bargaining Unit.

About Us:
FirstEnergy is a prominent electric utility dedicated to delivering dependable service to our customers while emphasizing safety, diversity, and employee appreciation.