Information Technology Internship
2 weeks ago
Position: IT Intern
OBJECTIVE:
The IT Intern will assist the Information Technology department with various responsibilities, gaining valuable experience in a corporate environment while enhancing their technical skills.
PRIMARY RESPONSIBILITIES:
- Evaluate user data requirements and design user-friendly solutions that integrate with current system applications.
- Support users with IT-related inquiries by managing the IT Helpdesk communications to ensure all requests are addressed within the Company's service level agreements.
- Develop and deliver relevant training sessions for users regarding Company software, policies, and system upgrades.
- Utilize the ERP system to create, modify, and compile data for business units and end users.
- Oversee the maintenance and enhancement of the Company's Document Management system (SharePoint) to align with the needs of the Company, departments, and users.
- Administer the Company's Intranet site, ensuring content is current and relevant.
- Execute special projects as directed by IT Management and senior leadership.
- Uphold high standards of professionalism and ethics to reinforce the Company's reputation as an industry leader.
- Adhere to and enforce the Company's IT Policy for all users.
- Comply with applicable ISO 9001 procedures and work instructions to maintain adherence to the documented Quality System and understand the REMET Quality Policy.
PROBLEM SOLVING ABILITY:
- This role operates within established Company guidelines.
- The individual must effectively communicate and resolve complex software, application, PC, and network issues for non-IT personnel to ensure efficient system usage.
- Anticipating technological advancements and recommending procedural or equipment changes to enhance operational effectiveness is essential.
QUALIFICATIONS:
- Currently enrolled in a degree program in computer science or a related discipline.
- Familiarity with software, hardware, application, and network operations is required.
- Strong project management and time management skills, coupled with excellent communication and interpersonal abilities, are necessary to support personnel at all levels within the Company.
#IND123
Part Time
10-20 Hours a Week
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