Technical Support Specialist

2 weeks ago


Utica, New York, United States Masonic Medical Research Laboratory Full time
Job Overview

We are looking for a proficient and versatile IT Support Technician to contribute to the operations at the Masonic Medical Research Laboratory. The successful candidate will be responsible for delivering hardware and software assistance to our research and administrative divisions, ensuring the seamless functioning of essential IT systems.

Core Responsibilities:

1. Manage and troubleshoot computer systems, encompassing both workstations and servers.

2. Identify and rectify common network connectivity challenges.

3. Support software installation and configuration, with an emphasis on scientific applications and data analysis tools.

4. Guarantee the proper operation of data storage systems and backup protocols.

5. Collaborate with researchers to provide IT solutions tailored to specific experimental setups.

6. Aid in the setup of projectors, displays, and audio equipment for presentations.

7. Assist in ensuring compliance with data security and privacy standards.

8. Offer basic training to laboratory personnel on IT tools and best practices.

9. Coordinate with suppliers for hardware and software acquisitions.

Qualifications:

1. A Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

2. A minimum of 1 year of experience in IT support, ideally within a scientific or academic setting.

3. Comprehensive knowledge of Windows, Mac, and Linux operating systems.

4. Familiarity with software applications such as the Microsoft Office suite and Adobe Creative Cloud.

5. Basic understanding of networking and data storage technologies.

6. Strong problem-solving abilities and communication skills.

7. Capability to thrive in a dynamic research environment and quickly adapt to new technologies.

8. A basic understanding of laboratory processes and scientific research principles is advantageous.

Compensation & Benefits:
We provide a competitive salary along with an outstanding benefits package that includes:

· Medical insurance

· Dental insurance

· Vision insurance

· Generous paid time off

· 7 paid holidays

· 403(b) plan with 100% match up to 10%

· Tuition Reimbursement

· And more

Equal Opportunity Employer



  • Utica, New York, United States Upstate Cerebral Palsy Full time

    Salary: $43,000 annuallyThe Technical Support Services Specialist plays a crucial role in a vibrant, on-site environment, providing support, deployment, maintenance, repair, and upgrades for internal computer systems.Key technologies include laptops, desktops, VOIP phones, mobile devices, audio/video equipment, printers, and peripherals. This position is...


  • Utica, New York, United States Masonic Medical Research Institute Full time

    Job TypeFull-timePosition OverviewWe are looking for a proficient and versatile IT Support Technician to enhance our operations at the Masonic Medical Research Institute.The successful candidate will deliver hardware and software technical assistance to our research and administrative divisions, ensuring the seamless functionality of IT systems that are...


  • Utica, New York, United States Masonic Medical Research Institute Full time

    Job TypeFull-timePosition OverviewWe are looking for a proficient and versatile IT Support Technician to contribute to the operations at the Masonic Medical Research Institute.The successful candidate will deliver hardware and software technical assistance to our research and administrative divisions, ensuring the seamless functioning of IT systems essential...


  • Utica, New York, United States Masonic Medical Research Laboratory Full time

    Job OverviewWe are looking for a proficient and versatile IT Support Technician to enhance our operations at the Masonic Medical Research Laboratory. The successful candidate will deliver technical assistance for both hardware and software, ensuring the seamless functionality of IT systems essential for our research and administrative activities.Core...


  • Utica, New York, United States Masonic Medical Research Laboratory Full time

    Job OverviewWe are looking for a proficient and versatile IT Support Technician to contribute to the operations at the Masonic Medical Research Institute. The successful candidate will deliver technical assistance for both hardware and software to our research and administrative teams, ensuring the seamless functionality of IT systems that are vital for our...


  • Utica, New York, United States Masonic Medical Research Institute Full time

    Job TypeFull-timePosition OverviewWe are looking for a proficient and versatile IT Support Technician to enhance our operations at the Masonic Medical Research Institute.The successful candidate will deliver technical assistance for both hardware and software to our research and administrative divisions, ensuring the seamless functioning of essential IT...


  • Utica, New York, United States Cascade Ventures Full time

    We are seeking a highly skilled and experienced IT Support Specialist to join our team at Cascade Ventures. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Provide first and second-level technical support to clients and internal stakeholders...


  • Utica, New York, United States F2Onsite Full time

    About the RoleF2Onsite is seeking a highly skilled IT Field Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients in the field.Key ResponsibilitiesField Support: Provide on-site support to clients in the field, troubleshooting and resolving technical issues...


  • Utica, New York, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our healthcare organization.Job...


  • Utica, New York, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Med-Surg Nursing Professional, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of our healthcare...

  • Support Specialist

    5 days ago


    Utica, New York, United States Central New York Quest Incorporated Full time

    Job SummaryCentral New York Quest Incorporated is seeking a highly motivated and compassionate Support Specialist to join our team. As a Support Specialist, you will provide support in a home or community setting that promotes success at the highest level of independence possible.Key ResponsibilitiesEstablish and maintain positive relationships with...

  • Travel Nurse RN

    5 days ago


    Utica, New York, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - ICU SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN - ICU Specialist to join our team. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient care in the Intensive...

  • Travel Nurse RN

    6 days ago


    Utica, New York, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - ICU SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN - ICU Specialist to join our team. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Responsibilities:Provide high-quality patient care in the Intensive...


  • Utica, New York, United States Titan Technologies Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Titan Technologies. As a key member of our IT team, you will be responsible for the administration, maintenance, and expansion of our complex and heterogeneous IT network infrastructure.Key ResponsibilitiesProvide technical leadership and support to our local IT...

  • Travel Nurse RN OR

    1 day ago


    Utica, New York, United States Healthcare Support Full time

    Job Title: Travel Nurse RN OR - Operating Room SpecialistJob Summary: Healthcare Support is seeking a skilled Operating Room Travel Nurse RN to join our team in a dynamic healthcare environment.Key Responsibilities:Provide high-quality patient care in the Operating Room settingCollaborate with healthcare professionals to ensure seamless patient...

  • Travel Nurse RN OR

    5 days ago


    Utica, New York, United States Healthcare Support Full time

    Job DetailsJob Title: Travel Nurse RN OR - Operating Room SpecialistJob Type: Travel NursingSpecialty: Operating RoomDiscipline: Registered NursePerks: Competitive pay, travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements, immediate enrollment in health insuranceRequirements:Active State License2+ Years Experience in...


  • Utica, New York, United States Helio Health Full time

    Job SummaryWe are seeking a highly motivated and compassionate Peer Specialist to join our team at Helio Health. As a Peer Specialist, you will play a vital role in supporting individuals in recovery from substance use and mental health disorders.Key ResponsibilitiesCollaborate with individuals to develop personalized recovery plans, focusing on their unique...


  • Utica, New York, United States Galaxy Technologies Full time

    Galaxy Technologies Seeks Experienced TrainerAbout the Role:Galaxy Technologies is seeking a skilled technical trainer to join our team in Großenhain. As a technical trainer, you will be responsible for the practical training of apprentices, providing guidance and mentorship to help them develop their skills and knowledge.Key Responsibilities:- Design and...

  • Travel Nurse RN OR

    4 days ago


    Utica, New York, United States Healthcare Support Full time

    Job DetailsJob Title: Travel Nurse RN OR - Operating Room SpecialistJob Type: Travel NursingSpecialty: Operating RoomDiscipline: Registered Nurse (RN)Employment Type: TravelShift: 10 hours, daysHours per Week: 40Duration: 13 weeksPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements, immediate...


  • Utica, New York, United States Upstate Cerebral Palsy Full time

    The Classroom Support Specialist plays a vital role in assisting the classroom educator in executing tailored educational strategies for students. This position involves coordinating classroom activities, supporting students during community outings and field trips, and providing essential personal care assistance. Additionally, the specialist will help with...