ServiceNow IT Service Management Developer

3 weeks ago


New York, New York, United States Resource Informatics Group Full time

We are seeking a highly skilled ServiceNow IT Service Management Developer to join our dynamic IT team at Resource Informatics Group. This is an exciting opportunity to work on the development and enhancement of IT Service Management (ITSM) modules within ServiceNow.

About Us

We are a focused IT team dedicated to delivering exceptional IT Service Management through ServiceNow. Our team has successfully implemented and operationalized Ham Pro, Sam Pro, and ITSM within the Service Hub. We recently attended the ServiceNow Knowledge Conference and are eager to integrate the latest GenAI features into our platform.

Job Description

As a ServiceNow IT Service Management Developer, you will be responsible for:

  • Developing and enhancing ITSM modules within ServiceNow.
  • Supporting and improving Ham Pro, Sam Pro, and ITSM functionalities.
  • Implementing new ServiceNow GenAI capabilities.
  • Collaborating with the team to manage the Service Hub efficiently.

We offer a competitive salary of $140,000 per year, plus benefits and opportunities for growth and development.



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