VIP Experience Manager of Courtside Club

2 weeks ago


Miami, Florida, United States Levy Full time
Job Description

Job Summary

The Levy Sector is seeking a highly skilled and experienced VIP Experience Manager to oversee the Miami Heat Membership VIP Courtside Experience and Courtside Club. The ideal candidate will ensure that our high-profile Courtside Lounge Members receive a world-class, personalized experience from the moment they walk through our doors.

Key Responsibilities

  • Manage client relationships and VIP experiences, ensuring personalized service that exceeds expectations.
  • Collaborate with the events team and Miami Heat Premium Sales Team to create and manage VIP-only events, including private parties, themed nights, and exclusive member activities.
  • Coordinate special requests, bottle service, private dining, and other VIP services, ensuring the highest level of hospitality.
  • Work closely with the General Manager and Operations team to consistently maintain VIP service standards.
  • Develop and manage the Courtside Club private membership program, ensuring members feel valued and recognized.

Requirements

  • Minimum of 3-5 years of experience in a VIP hospitality, nightclub, luxury service, or high-end events environment.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to remain calm under pressure and handle last-minute changes with ease.
  • Attention to detail and a commitment to delivering world-class experiences.

Benefits

  • Competitive salary
  • Exclusive access to high-profile events and networking opportunities
  • Opportunities for professional growth within a prestigious, members-only environment


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