VIP Experience Manager of Courtside Club
2 weeks ago
Job Summary
The Levy Sector is seeking a highly skilled and experienced VIP Experience Manager to oversee the Miami Heat Membership VIP Courtside Experience and Courtside Club. The ideal candidate will ensure that our high-profile Courtside Lounge Members receive a world-class, personalized experience from the moment they walk through our doors.
Key Responsibilities
- Manage client relationships and VIP experiences, ensuring personalized service that exceeds expectations.
- Collaborate with the events team and Miami Heat Premium Sales Team to create and manage VIP-only events, including private parties, themed nights, and exclusive member activities.
- Coordinate special requests, bottle service, private dining, and other VIP services, ensuring the highest level of hospitality.
- Work closely with the General Manager and Operations team to consistently maintain VIP service standards.
- Develop and manage the Courtside Club private membership program, ensuring members feel valued and recognized.
Requirements
- Minimum of 3-5 years of experience in a VIP hospitality, nightclub, luxury service, or high-end events environment.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to remain calm under pressure and handle last-minute changes with ease.
- Attention to detail and a commitment to delivering world-class experiences.
Benefits
- Competitive salary
- Exclusive access to high-profile events and networking opportunities
- Opportunities for professional growth within a prestigious, members-only environment
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