Broadband Technician

5 days ago

Odessa, Texas, United States Astound Broadband Power by Grande Full time
About the Role

Astound Broadband Power by Grande is seeking a highly skilled and motivated Broadband Technician to join our team in Austin, Texas. As a Broadband Technician, you will be responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work.

Key Responsibilities
  • Residential install and disconnects (data, video, phone) on customer premises
  • Ensure/record correct RF and signal levels within specifications
  • Communication with leadership and dispatch as needed
  • Customer education
  • Operate company vehicle in safe and responsible manner
  • Other duties as assigned
Requirements
  • Education: High school diploma or equivalent
  • Experience: 0 (Entry Level)
  • Competencies: Maintain satisfactory driving record and have a valid driver's license
  • Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
What We Offer
  • 401k retirement plan, with employer match
  • Insurance options including: medical, dental, vision, life and STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program
About Us

Astound Broadband Power by Grande is a leading supplier of cutting-edge technology and communications services. We are committed to providing one-on-one training and coaching, a supportive work environment, and the opportunity to represent a superior telecommunications company. Our mission is to take care of our customers, take care of each other, do what we say we are going to do, and have fun.

We are proud to be an Equal Opportunity Employer and are dedicated to cultivating a diverse, equitable, and inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.

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