Cable Service Technician

2 weeks ago

Odessa, United States Astound Broadband Full time

Broadband Service Technician

Odessa, Texas

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work: Odessa, Texas

A Day in the Life of the Broadband Service Technician:

The Broadband Service Technician is responsible for residential and commercial installation, service/repair, and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BST is required to communicate with leadership and dispatch, as well as assist supervisors and technicians with escalations and specialized work orders. This role participates in a 24/7 on-call rotation.

Duties and Responsibilities

  • Residential install, service/repair, and disconnects (data, video, phone) on customer premises
  • Assist supervisors and technicians with escalations and specialized work orders
  • Ensure/record correct RF and signal levels within specifications
  • Communication with leadership and dispatch as needed
  • Customer education
  • Operate company vehicle in safe and responsible manner
  • Participation in a 24/7 on-call rotation
  • Other duties as assigned

What You Bring to the Table:

  • Education: High school diploma or equivalent
  • Experience: 6+ months satisfactory metrics OR 2-3 years as a telecommunications technician
  • Competencies: Maintain satisfactory driving record and have a valid driver's license; Ability to differentiate and effectively communicate to customers advanced phone/IP networks and POS systems
  • Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone

We're Proud to Offer a Comprehensive Benefits Package Including:

  • 401k retirement plan, with employer match
  • Insurance options including: medical, dental, vision, life and STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program

Benefits listed above are for regular full-time positions

Our Mission Statement

  • Take Care of Our Customers
  • Take Care of Each Other
  • Do What We Say We are Going To Do
  • Have Fun

EEO Statement

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

CCPA Employee Privacy Policy (For California Candidates Only):

Education Required
  • High School or better
Licenses & Certifications Required
  • Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Technical Operations Mgr

    4 days ago

    Odessa, United States Cable One Full time

    Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Want to join...

  • Technical Operations Manager

    6 days ago

    Odessa, Texas, United States Cable One Full time

    Job Title: Technical Operations ManagerCable One and our family of brands are seeking a highly skilled Technical Operations Manager to join our team. As a key member of our operations team, you will be responsible for directing the installation and repair of services to business customer premises, including voice, video, data, and Wi-Fi services.Key...

  • Technical Operations Manager

    3 days ago

    Odessa, Texas, United States Cable One Full time

    Job Title: Technical Operations ManagerCable One is seeking a highly skilled Technical Operations Manager to join our team. As a key member of our operations team, you will be responsible for directing the installation and repair of services to business customer premises, including voice, video, data, and Wi-Fi services.Key Responsibilities:Directs the...

  • Technical Operations Mgr

    5 days ago

    Odessa, United States Cable One Full time

    Job Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Want to join...

  • Customer Service Technician

    3 weeks ago

    Odessa, Missouri, United States Lumen Technologies Australia Pty Full time

    About the RoleThe Customer Service Technician will be responsible for performing installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment. This role will also involve maintaining and repairing outside plant facilities within assigned geographic service areas.Main...

  • Customer Service Technician

    1 month ago

    Odessa, Missouri, United States Lumen Technologies Australia Pty Full time

    Job SummaryLumen Technologies Australia Pty is seeking a highly skilled and experienced Customer Service Technician to join our team in Odessa, MO. As a key member of our team, you will be responsible for performing installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks, including associated wiring and equipment.Main...

  • Senior Field Technician

    3 days ago

    Odessa, United States ConGlobal Full time

    Job Title: Senior Field TechnicianConGlobal is seeking a highly skilled Senior Field Technician to join our Implementation and Deployment Services Team. As a key member of our team, you will be responsible for deploying and supporting our cutting-edge Technology Systems.Responsibilities:Install, commission, and support Advanced Solutions Technology...

  • Senior Field Technician

    2 weeks ago

    Odessa, United States ITS ConGlobal Full time

    Overview ConGlobal  is looking for  a Senior Field Technician  to help us scale our technology operations. As a member of our Implementation and Deployment Services Team, you will be integrally involved Deploying and Supporting our cutting-edge Technology Systems. ConGlobal has been firmly planted in the intermodal industry for more than half a...

  • Power Distribution Technician

    2 months ago

    Odessa, United States Halliburton Full time

    Power Distribution Technician (Associate-II) Date: Aug 18, 2024 Location: Odessa, TX, US, 79763 We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and...

  • Power Distribution Technician

    3 weeks ago

    Odessa, United States Halliburton Full time

    Power Distribution Technician (Associate-II) Date: Sep 16, 2024 Location: Odessa, TX, US, 79763 We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and...

  • Power Distribution Technician

    4 months ago

    Odessa, United States Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Data Center Cleaning Technician

    5 days ago

    Odessa, United States Salute Full time

    Across the data center industry – from deployment, through operations and maintenance, to decommissioning – Salute Mission Critical is the industry leader of delivering global data center services executed with military precision. At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success...

  • Electrical Technician

    3 weeks ago

    Odessa, Texas, United States NexTier Oilfield Solutions Full time

    Job SummaryWe are seeking a highly skilled Electrical Technician to join our team at NexTier Oilfield Solutions. As a key member of our maintenance team, you will be responsible for maintaining and troubleshooting medium voltage and control voltage equipment and computers used in oilfield operations.Key ResponsibilitiesPerform regular and scheduled...

  • Qualified Electrical Technician

    5 months ago

    Odessa, United States NexTier Oilfield Solutions Full time

    Qualified Electrical Technician El Paso, TX, USA ● Laredo, TX, USA ● Midland, TX, USA ● Odessa, TX, USA ● San Angelo, TX, USA Req #1749 Wednesday, May 15, 2024 POSITION SUMMARY Qualified Field Electrical Technician maintains and troubleshoot the medium voltage and control voltage equipment and computers used in the oilfield operations. ...

  • Electronics Technician

    1 week ago

    Odessa, Texas, United States ProFrac Full time

    Job Summary:We are seeking a skilled Electronics Technician to join our team at ProFrac. As an Electronics Technician, you will be responsible for the installation, maintenance, and repair of electrical and electronic equipment, including programmable controls, power supplies, instrumentation, and test equipment.Key Responsibilities:Perform troubleshooting...

  • Power Distribution Technician

    2 months ago

    Odessa, United States Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Electronics Technician

    6 months ago

    Odessa, United States ProFrac Full time

    Position Summary Responsible for wiring of new/rebuilt pumps, control boxes, blenders, and blender data acquisition (DAQ). Conducts troubleshooting of new/rebuilt pumps, control boxes, blenders, and blender data acquisition (DAQ). Responsible for completion of cable building and technical communication vehicle (TCV) computer installation.Essential Duties and...

  • Power Distribution Technician I-II

    4 months ago

    Odessa, United States Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Electrical Systems Technician

    2 months ago

    Odessa, Texas, United States ProFrac Full time

    Position Overview: Responsible for the assembly and wiring of newly constructed or refurbished pumps, control systems, blending equipment, and data acquisition systems. Engages in diagnostic troubleshooting of these components to ensure optimal functionality. Also accountable for the completion of cable assembly and the installation of technical...

  • Customer Service Tech- Odessa, MO

    4 months ago

    Odessa, United States Lumen Technologies Australia Pty Full time

    **Customer Service Tech- Odessa, MO** **Location:** ODESSA, MO, US, 64076 **About Lumen** Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to...