Drury Hotels Service Professional

6 days ago


Cincinnati, Ohio, United States Drury Hotels Company, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Front Desk Ambassador. In this role, you will be responsible for providing exceptional guest experiences through efficient and courteous service. If you are a friendly and organized communicator with excellent multitasking skills, we encourage you to apply for this exciting opportunity.

Primary Responsibilities
  • Assist guests with check-in/check-out procedures.
  • Monitor guest satisfaction and resolve any issues that may arise.
  • Assist with breakfast and evening Kickback service, including food preparation, setup, guest service, and cleanup.
  • Promote company programs and maintain accurate records.

Benefits Package

We offer a comprehensive benefits package, including:
  • Quarterly bonuses up to $3200/year based on hotel results.
  • Flexible scheduling, paid time off, hotel discounts, and free room nights.
  • Mentorship, cross-training, development plans, management training, and more – over 200 internal promotions this year.
  • Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
  • Company-matched 401(k).

Estimated Salary: $32,000 - $42,000 per year

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