Guest Service Director

3 days ago


Oswego, New York, United States Broadwell Hospitality Group Full time
Job Overview:

We are seeking a seasoned leader to join our Front Office team as a Guest Service Director. This role offers an opportunity to develop your leadership skills and contribute to the success of our hotel.

Responsibilities:
  1. Lead and motivate the Front Desk team to deliver exceptional guest service
  2. Implement effective processes to enhance front desk efficiency
  3. Foster strong relationships with colleagues across departments
What You'll Need:
  • Proven track record in a leadership role
  • Strong problem-solving and analytical skills
  • Able to prioritize tasks effectively

Compensation: $62,000 - $72,000 per year, based on experience

About Our Company:

Broadwell Hospitality Group values its employees and provides a supportive work environment. We believe in investing in our team members' growth and development.



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