Sales Professional
4 weeks ago
Lugano Diamonds is a dynamic and innovative company that embodies a proactive mindset, fueled by our core values - The Lugano Way. Our team is dedicated to delivering remarkable experiences and consistently finding a path to YES. We foster an environment of continuous learning and mutual growth, where every individual can thrive and grow.
We work with a people-first mentality, prioritizing client relationships and experiences above all else. Our ultimate goal is to deliver exceptional results and exceed expectations in all we do. Through innovation, teamwork, and collaboration, we bring this vision to life.
About YouWe are seeking a highly skilled and experienced sales professional to join our team. As a luxury sales representative, you will have the opportunity to leverage your expertise in personalizing and delivering remarkable experiences, emphasizing relationship-driven approaches and interactions. Your experience within the dynamic world of sales, acting as an ambassador for exclusive brands, has prepared you to take your career to the next level in Lugano's high-jewelry, luxury environment.
You will be responsible for cultivating and nurturing strong, long-lasting relationships with clients, providing exceptional service, and driving business results. Your inherent ability to instill trust through genuine interactions and transparent communication will be essential in building a robust network of clients and prospects.
What You Will Do- Strategically drive strong results to meet and exceed monthly and yearly sales targets.
- Ensure the highest level of client service is always delivered and that the client experience is always the top priority.
- Work collectively to make a measurable contribution to the salon's and your personal sales goals.
- Use key metrics to develop an effective sales strategy and personal business plan that enable you to meet and exceed sales targets.
- Identify and cultivate new and existing clients, creating opportunities for networking.
- Represent Lugano's brand at community/philanthropic events with integrity and a sense of ownership.
- Translate time invested within the community into appointments that fuel sales.
- Utilize provided sales tools and systems to accurately and promptly document detailed client and prospect information.
- Stay current and involved in the worlds of art, healthcare, education, and other philanthropic organizations within our community.
- Provide superior service to all clients, with exceptional communication, follow-up, and follow-through.
- Support Salon functional operations including stock take, opening, closing, etc.
We are looking for a candidate with a proven history of achieving and surpassing sales targets by leveraging their knowledge of luxury lifestyle, international travel, arts, and fine dining. High-jewelry experience is a huge plus. You must have inherent ability to instill trust through genuine interactions and transparent communication with prospects, clients, and internal teams. Expertise in strategic planning, utilizing analytical skills and data to optimize sales processes and enhance business outcomes is also essential.
Exceptional communication skills, both verbal and written, to share the Lugano story are required. Demonstrated success in driving business results - proactive and solution-driven - is a must. We offer a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join us and carve your own path to the future.
Our Work EnvironmentLugano Diamonds is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered light: office work, seldom lifting up to 25 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.
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