Service Specialist
1 week ago
About the Role:
We're seeking a skilled Service Technician to join our team at Snake River Pool & Spa of Idaho, LLC. As a Service Technician, you will play a crucial role in providing high-quality repairs, maintenance, and installation services for our customers' recreational products.
Key Responsibilities:
- Diagnose, repair, and maintain hot tubs, swimming pools, swim spas, saunas, and game tables with precision and efficiency.
- Provide exceptional customer service by clearly explaining repair processes and offering preventative maintenance tips.
- Manage a schedule of service appointments and ensure timely completion of tasks.
- Maintain tools, equipment, and vehicles in excellent condition to support service efficiency.
- Document service activities and customer interactions accurately.
- Assist in the delivery and installation of hot tubs, swim spas, saunas, and billiard tables as needed.
Required Skills and Qualifications:
- Prior experience in technical repair, maintenance, or similar hands-on roles is preferred (training provided for the right candidate).
- Ability to work independently and efficiently in a variety of outdoor conditions.
- Strong communication and problem-solving skills with a customer-first mindset.
- A valid driver's license and a clean driving record.
- Physical ability to lift up to 50lbs and perform tasks that require standing, bending, and other physical activities.
Benefits:
- Competitive Pay: $18–$25/hour, based on experience.
- Comprehensive Benefits Package:
- Simple IRA with up to 3% company match.
- Health insurance (medical, dental, and vision).
- Paid time off.
- Employee assistance program.
- Employee discounts.
- Job-specific training.
Schedule:
Monday – Friday, 7am-4pm. We offer a standard working schedule with opportunities for overtime as needed.
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