Service Specialist

1 week ago


Boise, Idaho, United States SNAKE RIVER POOL & SPA OF IDAHO, LLC Full time

About the Role:

We're seeking a skilled Service Technician to join our team at Snake River Pool & Spa of Idaho, LLC. As a Service Technician, you will play a crucial role in providing high-quality repairs, maintenance, and installation services for our customers' recreational products.

Key Responsibilities:

  • Diagnose, repair, and maintain hot tubs, swimming pools, swim spas, saunas, and game tables with precision and efficiency.
  • Provide exceptional customer service by clearly explaining repair processes and offering preventative maintenance tips.
  • Manage a schedule of service appointments and ensure timely completion of tasks.
  • Maintain tools, equipment, and vehicles in excellent condition to support service efficiency.
  • Document service activities and customer interactions accurately.
  • Assist in the delivery and installation of hot tubs, swim spas, saunas, and billiard tables as needed.

Required Skills and Qualifications:

  • Prior experience in technical repair, maintenance, or similar hands-on roles is preferred (training provided for the right candidate).
  • Ability to work independently and efficiently in a variety of outdoor conditions.
  • Strong communication and problem-solving skills with a customer-first mindset.
  • A valid driver's license and a clean driving record.
  • Physical ability to lift up to 50lbs and perform tasks that require standing, bending, and other physical activities.

Benefits:

  • Competitive Pay: $18–$25/hour, based on experience.
  • Comprehensive Benefits Package:
  1. Simple IRA with up to 3% company match.
  2. Health insurance (medical, dental, and vision).
  3. Paid time off.
  4. Employee assistance program.
  5. Employee discounts.
  6. Job-specific training.

Schedule:

Monday – Friday, 7am-4pm. We offer a standard working schedule with opportunities for overtime as needed.



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