Mortgage Loan Servicing Specialist

3 weeks ago


Boise, Idaho, United States Idaho Housing and Finance Association Full time

Idaho Housing and Finance Association is seeking a skilled Mortgage Loan Servicing Specialist to join our team. This role involves responding to customer inquiries related to their mortgage payments, taxes, and/or insurance in both English and Spanish.

Job Responsibilities
  • Provide timely and effective support to customers via phone or email.
  • Assist with the administration of single-family home loans, ensuring all necessary documentation is completed accurately.
  • Act as a liaison between customers and internal teams, resolving issues efficiently.

As a successful candidate, you will have excellent communication skills, fluency in Spanish, and the ability to work independently with minimal supervision. If you are passionate about delivering exceptional customer service and have experience in residential real estate lending, we encourage you to apply.



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