Operations Manager

5 days ago


Hot Springs National Park, Arkansas, United States DZ Ventures dba Jimmy John's Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at DZ Ventures dba Jimmy John's. As an Assistant Manager, you will play a critical role in ensuring the smooth operation of our store, maintaining high standards of food quality and service, and providing exceptional customer experiences.

Key Responsibilities
  • Store Operations: Assist in managing day-to-day store operations, including opening and closing procedures, to ensure seamless execution and high-quality customer experiences.
  • Team Leadership: Supervise, train, and motivate team members to deliver exceptional service, maintain cleanliness, and adhere to company policies and procedures.
  • Customer Service: Handle customer inquiries, complaints, and feedback promptly and professionally, ensuring a positive and memorable experience for every customer.
  • Inventory Management: Assist in managing inventory levels, ordering supplies, and maintaining a clean and organized work environment to uphold brand standards.
  • Performance Monitoring: Monitor and analyze store performance, identifying areas for improvement and implementing strategies to drive sales growth and customer satisfaction.
Requirements
  • Leadership Experience: Previous experience in a leadership role, preferably in the food service industry, with a proven track record of success in managing teams and driving results.
  • Communication Skills: Strong communication, interpersonal, and problem-solving skills, with the ability to work effectively with team members, customers, and vendors.
  • Flexibility: Availability to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business and provide excellent customer service.
  • Education and Certifications: High school diploma or equivalent required; food safety certifications and other relevant certifications a plus.
What We Offer
  • Competitive Compensation: Competitive salary commensurate with experience and a comprehensive benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within a rapidly expanding company.
  • Employee Discounts: Employee discounts on delicious Jimmy John's sandwiches and other company perks.
  • Fun and Supportive Work Environment: A fun and supportive work environment with a focus on teamwork, camaraderie, and customer satisfaction.


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