Service Advisor

7 days ago


Matthews, North Carolina, United States Keffer Hyundai Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Keffer Hyundai in Matthews, North Carolina. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring seamless operations in our service department.

Key Responsibilities
  • Provide top-notch customer service, greeting customers in a professional and friendly manner, and efficiently gathering information about their vehicle concerns and needs.
  • Communicate effectively with technicians to determine necessary repairs and ensure timely completion of work.
  • Prepare accurate and detailed estimates for customers, ensuring they understand the necessary repairs and services.
  • Schedule appointments and follow up with customers to ensure their satisfaction and resolve any issues that may arise.
  • Handle customer complaints and concerns in a professional and timely manner, maintaining a positive and respectful attitude.
  • Keep detailed and accurate records of all services and repairs performed, monitoring and updating service schedules to ensure efficient use of technicians' time.
  • Stay up-to-date on product knowledge and dealership services to accurately educate customers and provide expert advice.
  • Collaborate with the parts department to ensure timely availability of necessary parts for repairs.
  • Maintain a clean and organized work environment, adhering to all safety protocols and dealership policies.
Requirements
  • High school diploma or equivalent.
  • 2+ years of experience in a service advisor role in the automotive industry.
  • Strong customer service skills and ability to communicate effectively with both customers and technicians.
  • Knowledge of automotive repair and maintenance procedures and terminology.
  • Excellent time-management and multitasking abilities.
  • Attention to detail and ability to maintain accurate records.
  • Proficient computer skills and experience with dealership software systems.
  • Valid driver's license and clean driving record.
  • Ability to pass a background check and drug test.
What We Offer
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.

We are an equal opportunity employer and welcome all qualified individuals to apply. We are committed to creating a diverse and inclusive workplace and strive to exceed customer expectations.



  • Matthews, North Carolina, United States Audi Charlotte Full time

    Audi Charlotte Service Advisor OpportunityWe are seeking a motivated and experienced Service Advisor to join our team at Audi Charlotte. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Schedule appointments for service and maintenance...

  • Service Advisor

    7 days ago


    Matthews, North Carolina, United States Genesis of Charlotte Full time

    Job OverviewThe Service Advisor at Genesis of Charlotte plays a vital role in delivering exceptional customer service and ensuring the smooth operation of our service department.This position requires a highly skilled and customer-focused individual who can effectively communicate with customers, assess their needs, and provide personalized solutions.Key...

  • Service Consultant

    4 weeks ago


    Matthews, North Carolina, United States Hyundai Dealership Full time

    Job Title: Service AdvisorAbout the Role:We are seeking a skilled Service Advisor to join our team at Hyundai Dealership. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Greet customers, obtain customer and vehicle data, and determine the nature of...


  • Matthews, North Carolina, United States Infiniti of Charlotte Inc Full time

    Service Business Development RepresentativeInfiniti of Charlotte Inc is seeking a highly motivated and results-driven Service Business Development Representative to join our team. As a key member of our Service Business Development Center, you will play a critical role in driving service traffic and revenue growth for our dealership.Key...


  • Matthews, North Carolina, United States Keffer Hyundai Full time

    Job OverviewThe Shop Foreman at Keffer Hyundai is a key role in our service and repair department. This position is responsible for overseeing the daily operations of the service department, ensuring efficient and quality service to our customers.Key ResponsibilitiesSupervise and manage a team of technicians and service advisors to ensure seamless service...

  • Shop Foreman

    1 week ago


    Matthews, North Carolina, United States Keffer Hyundai Full time

    Job Summary:The Shop Foreman at Keffer Hyundai is a key role in the auto industry, responsible for overseeing the daily operations of the service and repair department. This individual contributor position requires a strong leader to manage a team of technicians and service advisors, ensuring efficient and quality service to customers.This role involves...

  • Automotive Team Lead

    4 weeks ago


    Matthews, North Carolina, United States Keffer Hyundai Full time

    Job OverviewThe Shop Foreman at Keffer Hyundai is a key role in our service and repair department. This position is responsible for overseeing the daily operations of the service department, ensuring efficient and quality service to our customers.Key ResponsibilitiesSupervise and manage a team of technicians and service advisors to ensure seamless customer...

  • Audit Partner

    5 days ago


    Matthews, North Carolina, United States Jobot Full time

    Job SummaryWe are seeking an experienced Audit Partner to join our team. As a key member of our audit team, you will be responsible for leading and delivering high-quality audit services to our clients. You will have a deep understanding of our clients' operations and will be able to identify opportunities for additional services.Key ResponsibilitiesProvide...

  • Audit Leader

    7 days ago


    Matthews, North Carolina, United States Jobot Full time

    Unlock Your Potential as an Audit PartnerAre you a seasoned audit professional looking for a new challenge? Do you have a passion for leadership and a desire to drive business growth? We're seeking an experienced Audit Partner to join our team at Jobot, a top-tier CPA and advisory firm.About the Role:Provide technical expertise in audit and assurance...

  • Shop Foreman

    3 weeks ago


    Matthews, North Carolina, United States Keffer Hyundai Full time

    Job Summary:The Shop Foreman at Keffer Hyundai in Matthews, North Carolina is a full-time position responsible for overseeing the daily operations of the service and repair department. This individual contributor role works closely with the Service Manager and team members to ensure efficient and quality service to customers.Responsibilities:Supervise and...

  • Shop Foreman

    6 days ago


    Matthews, North Carolina, United States Keffer Hyundai Full time

    Job OverviewThe Shop Foreman at Keffer Hyundai in Matthews, North Carolina is a key role in our service and repair department. This position is responsible for overseeing daily operations, ensuring efficient and quality service to our customers, and working closely with the Service Manager and team members.Key ResponsibilitiesSupervise and manage a team of...


  • Matthews, North Carolina, United States Hunter Recruitment Advisors Full time

    Job SummaryWe are seeking a skilled Window Blind Installation Professional to join our team at Hunter Recruitment Advisors. As a key member of our installation team, you will be responsible for ensuring the highest level of quality and customer satisfaction in the installation of window treatments.Key ResponsibilitiesPerform window treatment installations to...


  • Saint Matthews, South Carolina, United States Mutual of Omaha Full time

    Unlock Your Potential as a Financial Representative TraineeAt Mutual of Omaha, we're committed to helping you achieve your career goals and grow as a professional. As a Financial Representative Trainee, you'll embark on a comprehensive program designed to equip you with the skills and competencies necessary to excel in selling Individual Insurance...

  • Service Advisor

    2 months ago


    Matthews, United States Genesis of Charlotte Full time

    Job DescriptionJob DescriptionJob Summary:The Service Advisor at Genesis of Charlotte is a vital member of our team, responsible for providing exceptional customer service and overseeing all aspects of the service department. This individual will serve as the primary point of contact for customers, ensuring their needs are met and their expectations are...

  • Service Advisor

    2 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionDescription of the role:The Service Advisor at Keffer Hyundai in Matthews, North Carolina is responsible for providing exceptional customer service and acting as a liaison between customers and the service department. The Service Advisor will handle customer inquiries, service requests, and ensure that all necessary repairs and...

  • Service Lane Manager

    2 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionDescription of the role:Keffer Hyundai is seeking a dedicated and motivated Service Lane Manager to join our team in Matthews, North Carolina. As a Service Lane Manager, you will play a pivotal role in ensuring the efficiency and effectiveness of our service department. You will be responsible for overseeing the day-to-day...

  • Service Technician

    2 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionService TechnicianAbout the CompanyKeffer Hyundai is a well-established automotive dealership located in Matthews, North Carolina. We pride ourselves on providing exceptional customer service and maintaining a high standard of quality in all our operations.Description of the RoleAs a Service Technician at Keffer Hyundai, you...

  • Service Porter

    4 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionJob Summary:The Service Porter at Keffer Hyundai in Matthews, North Carolina will be responsible for assisting the service department with various tasks to ensure smooth and efficient operations. This is a full-time, salaried technician/skilled labor/contractor position within the auto industry. This is an individual contributor...

  • Service Manager

    4 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionJob Summary:The Service Manager at Keffer Hyundai in Matthews, North Carolina will primarily be responsible for overseeing all aspects of the service department at the dealership. This individual contributor role will require strong leadership, communication, and organizational skills to ensure the success of the service team....

  • Service Technician

    4 months ago


    Matthews, United States Courage Kia Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our dynamic team. In this role, you will be responsible for inspecting, maintaining, and repairing cars and Sport Utility Vehicles. Our ideal candidate is a problem solver who has a deep understanding of auto mechanics and an unwavering commitment...

  • Service Technician

    4 months ago


    Matthews, United States Courage Kia Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our dynamic team. In this role, you will be responsible for inspecting, maintaining, and repairing cars and Sport Utility Vehicles. Our ideal candidate is a problem solver who has a deep understanding of auto mechanics and an unwavering commitment...

  • Service Technician

    2 months ago


    Matthews, United States Parent Account for Keffer Hyundai, Genesis, Courage Kia, & 704 Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and detail-oriented Automotive Service Technician to join our team. In this role, you will be responsible for inspecting, maintaining, and repairing vehicles to manufacturer standards. Our ideal candidate is a problem solver with a positive attitude who has an understanding of auto mechanics and an...


  • Saint Matthews, Kentucky, United States Sapphire Ventures Full time

    Customer Advisor (m/f/d) OpportunityYoungCapital is a leading recruiting company that connects candidates with suitable companies. Our experienced recruiters are dedicated to supporting you throughout the application process and beyond.Are you looking for a challenging role where you can utilize your communication skills to drive business growth? We invite...

  • Service Technician

    1 month ago


    Saint Matthews, United States Blanchard Equipment Company, Inc Full time

    Job DescriptionJob DescriptionService TechnicianPosition Specifics:Department:  ServiceReports to:    Service Manager or Service Location ManagerSupervises:   NonePurpose:Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the...


  • Saint Matthews, Kentucky, United States Sapphire Ventures Full time

    About Sapphire VenturesSapphire Ventures is a leading venture capital firm that connects innovative companies with suitable partners. Our team of experienced recruiters is dedicated to supporting candidates throughout the application process and beyond.Job SummaryWe are seeking a motivated and empathetic Customer Advisor to join our team in Duisburg. As a...

  • Shop Foreman

    4 months ago


    Matthews, United States Keffer Hyundai Full time

    Job DescriptionJob DescriptionJob Summary:The Shop Foreman at Keffer Hyundai in Matthews, North Carolina is a full-time technician/skilled labor/contractor position in the auto industry. This individual contributor role is responsible for overseeing the daily operations of the service and repair department at our dealership. The Shop Foreman will work...


  • Matthews, United States Genesis of Charlotte Full time

    Job DescriptionJob DescriptionJob descriptionGenesis of Charlotte has a full-time valet concierge position available. We are looking for a super-friendly, professional person to make our customer's experience the best it can be!What We Offer:Paid holidays and vacationsPaid TrainingAdvancement OpportunityVision and Dental Insurance401KLife...

  • Beauty Sales Leader

    2 weeks ago


    Matthews, North Carolina, United States Ulta Beauty, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Manager to join our team at Ulta Beauty, Inc. As a Sales Manager, you will be responsible for leading a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers to deliver top-line sales growth across all categories.Key ResponsibilitiesLead through Ulta Beauty's mission,...

  • Beauty Sales Leader

    2 weeks ago


    Matthews, North Carolina, United States Ulta Beauty, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Manager to join our team at Ulta Beauty, Inc. As a Sales Manager, you will be responsible for leading a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers to deliver top-line sales growth across all categories.Key ResponsibilitiesLead through Ulta Beauty's mission,...


  • Saint Matthews, United States Mutual of Omaha Full time

    Financial Representative Trainee -Columbia, SC Location: South Carolina Work Type: Full Time Regular Job No: 503152 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes: Open Until Filled ...