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Assistant Manager
2 months ago
Job Summary:
Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team members to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Train and Develop Team Members: Provide coaching and guidance to team members to ensure they have the skills and knowledge needed to succeed in their roles.
- Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure they are meeting expectations.
- Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
- Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profitability.
- Staffing and Scheduling: Schedule team members to ensure adequate coverage and minimize labor costs.
Requirements:
- Previous Management Experience: 1+ year of experience in a management role, preferably in the food service industry.
- Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with team members, customers, and management.
- Leadership Skills: Proven ability to lead and motivate a team to achieve sales and customer service goals.
- Problem-Solving Skills: Ability to analyze problems and develop effective solutions to minimize losses and maximize profitability.
