Phone Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Phone Specialist to join our team at THE KENAN ADVANTAGE GROUP. As a key member of our financial operations team, you will be responsible for resolving accounts receivable inquiries, communicating with customers, and ensuring timely billing.
Key Responsibilities:
- Review supporting documentation and initiate billing process
- Ability to understand contract terminology as it pertains to the specific customer
- Assist in implementation of billing procedures for new customer agreements
- Report monitoring and accountability to assist management in meeting the department objectives around accuracy and efficiency
- Create reports and monitor customer account details for non-payments, delayed payments and other irregularities
- Recommend and help design processes to enhance the order-to-cash functions and systems
Requirements:
- Bachelors Degree in finance related field preferred or equivalent business experience required
- ~2-3 years of billing or collections experience preferred
- ~ Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
- ~ Professionalism- Adapts to changes in the work environment, reacts well under pressure, confronts difficult situations, and changes approach when necessary to meet business needs
- Promote positive work habits including effective and timely communication, teamwork and respect for co-workers
About Us:
THE KENAN ADVANTAGE GROUP is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico. We are committed to providing the highest quality of products and services to our customers.
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