Help Desk Expert

3 weeks ago


Dakota City, Nebraska, United States eJAmerica Full time
About the Role

This role offers an exciting opportunity to join a talented team of professionals at eJAmerica. As a Desktop Systems Engineer, you will be responsible for designing, implementing, and maintaining desktop systems, ensuring seamless operation and high performance.

Main Responsibilities:
  • Design and implement desktop systems, including hardware and software configurations.
  • Maintain and troubleshoot desktop systems, ensuring optimal performance and efficiency.
  • Develop and implement automated desktop solutions.
  • Collaborate with cross-functional teams to deliver high-quality projects and services.
Requirements:
  • 3+ years of experience in desktop systems engineering or related field.
  • Strong knowledge of PC hardware architecture, typical desktop applications (MS Office, virus scan, Ghost), and SCCM operations.
  • Expertise in desktop systems, networks, and operating systems (Windows 7, 8.1, 10).
  • Strong analytical and problem-solving skills, with ability to work effectively under pressure.
  • Bachelor's degree in Computer Science, Engineering, or related field.
Preferred Qualifications:
  • Master's degree in Computer Science or related field.
  • Certification in desktop systems engineering or related field.
  • Experience working in a fast-paced, dynamic environment.
Estimated Salary Range:

$70,000 - $95,000 per year, depending on experience.



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