Family Support Specialist

2 weeks ago

Danvers, Massachusetts, United States NFI Massachusetts Full time

NFI Massachusetts Inc., a nonprofit organization dedicated to human services, is actively seeking a Family Support Specialist for its Foundations for Families initiative, focusing on the North Shore region. The ideal candidate will possess personal experience as a caregiver for a youth facing significant social, emotional, behavioral health, medical, or trauma-related challenges, and will be adept at navigating the child and family service systems.

The Foundations for Families initiative offers a range of services including home-based treatment, community outreach, comprehensive assessments, counseling, case coordination, and crisis intervention tailored for youths and families engaged with the Department of Mental Health, Department of Children and Families, and Mass Health systems. Our services are customized to address the unique and diverse needs of each family.

Our team members are highly skilled and trained in areas such as family engagement, child and adolescent development, and crisis management. Staffing configurations vary based on the specific services required, which may include licensed clinicians, master's level professionals, parent partners with relevant life experiences, and bachelor-level therapeutic support staff.

Services are designed to be flexible and responsive, ensuring that families receive timely assistance during crises. The focus is on enhancing the strengths of the youth and family, with the goal of maintaining family unity and preventing out-of-home placements. Additionally, our team will provide families with essential information and referrals to community resources to strengthen their support networks.

The Foundations for Families services can function independently or be integrated into broader service plans that involve other providers, such as hospitals, state agencies, outpatient services, and residential treatment programs.

Compensation: $24/hour

Key Responsibilities:

  • Conduct initial assessments for new program referrals.
  • Guide and support caregivers in navigating care systems and accessing suitable services for their children.
  • Assist caregivers in developing problem-solving and advocacy skills.
  • Help locate and connect with necessary resources.
  • Support caregivers in creating self-care strategies and identifying respite care options.
  • Provide real-time modeling and coaching to enhance parenting skills and confidence.
  • Collaborate with youth, families, and caregivers to develop strength-based assessments and treatment plans.
  • Deliver individual and family therapeutic support as outlined in the service plan.
  • Work in partnership with clinicians and other treatment team members.
  • Participate in case conferences and treatment meetings as needed.
  • Document progress notes, aftercare plans, and service plans as required.
  • Transport clients to appointments and home visits as necessary.
  • Assist colleagues in crisis prevention and management.
  • Adhere to all agency policies and procedures in performing duties.
Qualifications:
  • Personal experience as a caregiver for a youth with significant social, emotional, behavioral health, medical, or trauma-related needs, with familiarity in navigating child and family service systems.
  • Bachelor's degree preferred.
  • Availability for flexible scheduling, including evenings and weekends.
  • Strong interpersonal, organizational, and writing skills are essential.
  • A valid driver's license is required for travel.
Benefits for full-time employees include medical, dental, and vision insurance, a retirement plan, three weeks of paid vacation, and tuition reimbursement up to $2500 per fiscal year.

NFI Massachusetts Inc. is committed to being an Equal Employment Opportunity employer, promoting diversity and inclusivity within our workforce.

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