Visual Designer and Customer Service Representative

2 weeks ago


Manteca, California, United States Signarama Full time
Signarama Manteca

We have a unique opportunity for someone who wants to grow their career in customer service and design while working all aspects of production and sign installation.

About Us

Signarama is a leading provider of comprehensive signage solutions, serving local businesses with their signage branding needs. Our team is passionate about delivering high-quality products and exceptional customer service.

Job Description

This role offers the ideal blend of customer-facing responsibilities and creative design work, making it an excellent fit for those looking to develop their skills in both areas.

Responsibilities:
  • Customer Service: Provide direct communication on all aspects of customers' product cycles, ensuring prompt responses and resolutions to any queries or concerns.
  • Graphic Design: Utilize Adobe Creative Suite to create signs and graphics for large format applications, including storefront banners, building signage, car wraps, and trade show booths, all tailored to meet specific customer requirements.
  • Production Assembly: Learn and perform various tasks related to print jobs using our printers and CnC router, as well as the physical construction and assembly of signs and car wraps.
  • Supporting Production Lead: Assist with various duties assigned by the Production Lead to ensure smooth operation of the production process.
  • Installation and Other Duties: Participate in installations and other related tasks, collaborating closely with the design and sales teams for project scope, quotes, and accurate measurements.
Requirements:
  • Printing Equipment Operation: Ability to operate printing equipment and familiarize yourself with relevant software.
  • Industry Experience: Prefer minimum of 2 years of experience in the sign industry, though not required.
  • Creative Nature: Possess a creative nature in the arts, with knowledge of Adobe Creative Suite and great communication skills.
  • Problem-Solving: Develop your problem-solving skills to effectively troubleshoot and resolve issues that may arise.
  • Accuracy and Attention to Detail: Maintain accuracy and attention to detail in all tasks, particularly when measuring tools and calculating measurements.
  • Punctuality and Pressure Handling: Demonstrate punctuality and ability to work under pressure to produce high-volume, high-quality work.
  • Licenses and Physical Requirements: Hold a valid California driver's license and be capable of lifting up to 75 pounds.
  • Conflict Resolution: Excel in conflict resolution and diplomacy, essential for delivering exceptional customer service.

**Estimated Salary:** $50,000 - $60,000 per year, depending on experience.



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