ServiceNow Architect with IVR Integration Solution Expert

2 weeks ago


Dallas, Texas, United States GLOBAL IT CON LLC Full time
Job Title: ServiceNow Architect with IVR Integration Solution Architect

We are seeking an experienced ServiceNow Architect with expertise in IVR (Interactive Voice Response) integration solutions to lead the design, development, and implementation of ServiceNow solutions integrated with IVR systems.

Key Responsibilities:

  • Design scalable, reliable, and high-performance solutions using ServiceNow's platform, modules, and capabilities.
  • Integrate IVR systems with ServiceNow for automated ticketing, incident management, and other workflows.
  • Collaborate with cross-functional teams to define solution requirements and ensure successful delivery.
  • Ensure the integration adheres to security standards and compliance requirements.
  • Provide thought leadership and expertise on ServiceNow best practices, IVR integrations, and IT Service Management (ITSM).
  • Conduct performance tuning and optimization of the integrated solutions.

Qualifications:

  • Experience: Minimum 8+ years of experience with ServiceNow, including hands-on experience as a ServiceNow Architect.
  • IVR Expertise: Strong experience with IVR systems and their integration with service management platforms.
  • Technical Skills: In-depth knowledge of ServiceNow platform capabilities, including Service Portal, ITSM, Incident, Change, and Problem Management.
  • Integration Skills: Strong understanding of integration technologies (REST/SOAP APIs, Web Services) and experience in integrating ServiceNow with IVR, CRM, and other third-party systems.
  • Cloud Experience: Experience with cloud platforms (AWS, Azure, or similar) and familiarity with cloud-based IVR solutions.
  • Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or ServiceNow Certified Implementation Specialist (preferred).
  • Communication: Excellent communication and collaboration skills with the ability to work in a hybrid work environment.


  • Dallas, Texas, United States Global IT Con. LLC IT Con. LLC. Full time

    Job Title: ServiceNow Architect with IVR Integration Solution ExpertLocation: Dallas, TX (Hybrid)Duration: ContractJob Summary: We are seeking an experienced ServiceNow Architect with expertise in IVR (Interactive Voice Response) integration solutions to lead the design, development, and implementation of ServiceNow solutions integrated with IVR systems.This...


  • Dallas, Texas, United States Global IT Con. LLC IT Con. LLC. Full time

    Job Title: ServiceNow Architect with IVR Integration Solution ExpertJob Summary:We are seeking an experienced ServiceNow Architect with expertise in IVR (Interactive Voice Response) integration solutions to lead the design, development, and implementation of ServiceNow solutions integrated with IVR systems.This role involves collaborating with business...


  • Dallas, Texas, United States Global IT Con Full time

    Job Title:ServiceNow Architect with IVR Integration ExpertJob Summary:We are seeking an experienced ServiceNow Architect with expertise in IVR integration solutions to lead the design, development, and implementation of ServiceNow solutions integrated with IVR systems.Key Responsibilities:Lead the architecture, design, and implementation of ServiceNow...


  • Dallas, Texas, United States Crox Consulting Inc Full time

    ServiceNow Expert and ArchitectAbout the RoleCrox Consulting Inc is seeking a highly skilled ServiceNow Expert and Architect to lead the implementation and optimization of ServiceNow across all modules. As a key member of our team, you will be responsible for ensuring seamless integration with other tools and systems, driving our ServiceNow initiatives...


  • Dallas, Texas, United States Abode Techzone LLC Full time

    Job Title: ServiceNow Solution ArchitectJob Description:Abode Techzone LLC is seeking a skilled ServiceNow Solution Architect to design, implement, and develop ServiceNow modules (ITSM, ITOM, ITAM, CSM).The ideal candidate will have hands-on development experience in the ServiceNow platform, particularly in CSM, ITSM, ITOM, and ITAM. They should have a deep...

  • ServiceNow Architect

    2 weeks ago


    Dallas, Texas, United States Infosys Full time

    Job DescriptionInfosys is seeking a seasoned ServiceNow Architect to join our team. This role requires close collaboration with other engineers and subject matter experts to drive digital transformation initiatives.Key ResponsibilitiesDevelop and implement ServiceNow solutions for IT service management, including ITSM, CSM, CMDB, CSDM, Discovery, Integration...


  • Dallas, Texas, United States Infosys Full time

    About the RoleWe are seeking a highly skilled ServiceNow Architect to join our team at Infosys. As a key member of our IT service management team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key ResponsibilitiesDevelop and implement ServiceNow solutions for IT service management, including...


  • Dallas, Texas, United States Saxon Global Full time

    Job Summary:We are seeking a highly skilled ServiceNow ITSM expert to join our team at Saxon Global. As a ServiceNow Architect, you will be responsible for analyzing the current business and technology environments to detect deficiencies and recommending ServiceNow solutions for improved information technology use.Key Responsibilities:* Analyze current...


  • Dallas, Texas, United States Wipro Full time

    About Wipro:Wipro Limited is a leading technology services and consulting company that helps clients navigate their digital transformation journey. Our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies enables us to deliver innovative solutions that address clients' most complex needs.We have over...


  • Dallas, Texas, United States My3Tech Full time

    ServiceNow CMDB ArchitectMy3Tech is seeking a highly skilled ServiceNow CMDB Architect to join our team in Dallas, Texas. As a key member of our team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key Responsibilities:Design and implement ServiceNow CMDB solutionsDevelop and maintain ServiceNow...

  • ServiceNow Architect

    3 weeks ago


    Dallas, Texas, United States Edward Jones Full time

    ServiceNow ArchitectWe are seeking a highly skilled ServiceNow Architect to join our team at Edward Jones. As a ServiceNow Architect, you will be responsible for leading and delivering requirements, scoping, and design workshops, ensuring requirements are well documented.Key Responsibilities:Provide expert-level support and technical mentoring to the...


  • Dallas, Texas, United States ServiceNow Full time

    About the RoleWe are seeking a highly skilled and experienced Solutions Manager to lead our Emerging Products Business in Employee Workflows. As a key member of our pre-sales team, you will play a critical role in driving growth and success in the field.Key ResponsibilitiesDevelop and execute strategies to drive growth of the EWF Emerging Products business...


  • Dallas, Texas, United States AT&T Full time

    Job Title: ServiceNow Application ArchitectAT&T is seeking a highly skilled ServiceNow Application Architect to lead the design and implementation of ServiceNow solutions for our HR Technology team. As a key member of our team, you will be responsible for defining ServiceNow standards, roadmaps, and integrated technology blueprints, ensuring scalability,...


  • Dallas, Texas, United States Insight Global Full time

    Job Title: ServiceNow ArchitectInsight Global is seeking a highly skilled ServiceNow Architect to work with a large financial customer. The ideal candidate will have a strong background in designing and implementing ServiceNow solutions to support critical business functions.Key Responsibilities:Design and develop complex ServiceNow solutions that align with...


  • Dallas, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title:ServiceNow CSM ArchitectLocation:Dallas, TX (Remote)Roles and Responsibilities:Design, development, and implementation of ServiceNow customization, including core setup, workflow administration, reporting, data imports, custom scripting, and third-party software integrations.Perform advanced customizations, including Business Rules, UI Pages, UI...


  • Dallas, Texas, United States My3Tech Full time

    ServiceNow CMDB ArchitectMy3Tech is seeking a highly skilled ServiceNow CMDB Architect to join our team.This position will be responsible for designing and implementing ServiceNow CMDB solutions that meet the needs of our clients.Key Responsibilities:Design and implement ServiceNow CMDB solutionsDevelop and maintain ServiceNow CMDB configurationsCollaborate...


  • Dallas, Texas, United States PRIMUS Global Services, Inc Full time

    Job Title: ServiceNow CMDB ArchitectWe are seeking a highly skilled ServiceNow CMDB Architect to join our team at PRIMUS Global Services, Inc. This is a long-term opportunity to work on a hybrid basis, with the primary responsibility of interfacing with key stakeholders and applying technical proficiency across different stages of the Software Development...


  • Dallas, Texas, United States Resource Informatics Group, Inc Full time

    ServiceNow Architect OpportunityWe are seeking a highly skilled ServiceNow Architect to join our team at Resource Informatics Group, Inc. in Dallas, TX. This is a 6+ month contract to hire opportunity with a competitive rate.Key Responsibilities:Design and implement ServiceNow solutions for ITSM, ITOM, and other modulesDevelop and maintain best practices for...


  • Dallas, Texas, United States United Software Group Full time

    Job Title: ServiceNow Technical Architect with RPA ExpertiseLocation: Dallas, TX (Onsite)Hire Type: ContractDuration: 6+ monthsJob Description:United Software Group is seeking a highly skilled ServiceNow Technical Architect to join our growing enterprise IT team. As a ServiceNow Technical Architect, you will be responsible for leading the design,...


  • Dallas, Texas, United States Apolis Full time

    Job Title: ServiceNow CMDB ArchitectLocation: Dallas, TX and Atlanta, GA (1x per week)Tax Term (W2, C2C): C2CJob Type (Permanent/Contract): ContractDuration: 8 Months +Job Description:At Apolis, we are seeking a highly skilled ServiceNow CMDB Architect to join our team. The successful candidate will be responsible for developing and implementing the overall...